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Partner Success Associate - High Demand markets competitiveness team, Greek speaking

Partner Success Associate, High Demand markets competitiveness team, Greek speaking

The Partner Success Associate’s primary responsibility is to ensure that Expedia Group’s hotels and all accommodations in our most popular destinations have great rates and room types available for Expedia travellers at all times.

In doing so, Partner Success Associates will also continuously work with Expedia Group’s hotel and accommodation partners to help them improve the marketing and distribution potential of their participation in the Expedia marketplace. You will work as part of a team with the primary goal of increasing the number of visitors to our top destinations.

This role is the foundation on which the Market Management team is based.

What you will do:

• The team ensures that the Expedia Group brands’ global customers always find the most suitable property for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year

• Reach Expedia Group’s full breadth of global traveler demand

Who you are:

• Passionate and enthusiastic about the travel industry and enjoy talking to hotel and accommodation partners throughout the day

• Proficiency in English and Greek languages. Another European language is a plus

• High-impact personality: intellectual agility, entrepreneurship, empathy in relationship, great teammate

• Hungry, determined, motivated, willing to take action and results-focused

• Strong organization and time management skills, rigour, and attention to detail

• Provenfollow-up or persistence when facing challenging situations

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

Lodging Partner Associate (German & English speaker)

Assist in the resolution of customer questions and inquiries about booking, configuring, or consuming Expedia Group travel-related services. Adept at resolving issues efficiently and effectively.

What you will do:

• Follows processes relevant to each work channel (e.g., around call backs, holds, interruptions, and unintentional disconnects) to minimize customer effort

• Researches and analyzes data from various sources and tools to resolve customer issues

• Initiates contact with customers where appropriate to solve the issue completely and to add value

• Assists customers in using provided technology as appropriate to help customer* with future interactions

• Follows up with individual customers until the issue is resolved or handed off to supporting team (as appropriate) to drive resolution

• Communicates in a timely manner and sets expectations regarding next steps and/or obligations of all parties

• Summarizes issues of advanced complexity and frames recommended solutions

• Identifies when an issue might impact other or future customers and escalates to supporting teams to drive resolution

• Demonstrates attention during discussions by taking notes and asking clarifying questions

• Restates and reflects back information to check for understanding

• Articulate in both verbal and written communication, demonstrating professionalism and appropriate empathy as well as ability to adjust style/format based on audience

• Able to communicate effectively in a multi-channel environment (e.g., voice, chat, email, case management, etc.)

• Communicate with multiple parties (e.g., customers, partners, etc.) as needed to negotiate and resolve individual issues

• Listens attentively to others, ensuring they have the opportunity to finish speaking without disruption or interruption; asks probing and intelligent follow-up questions to uncover root cause

• Asks for clarification and validates understanding of messages by providing appropriate responses

• Handles and de-escalates issues that are escalated by customers

• Ability to succinctly and clearly communicate instruction on next steps and decisions on outcomes of investigations

• Demonstrates ability to manage several tasks and meet deliverables with minimal error

• Determines the relative impact and urgency of individual tasks

• Appropriately makes difficult trade-offs on time and resources when faced with conflicting demands and high-priority deadlines

• Highly effective in managing multiple software programs while conversing with different parties

• Categorizes cases appropriately, allowing further analysis of incidents

• Learns and suggests improvements to processes and procedures to help reduce customer effort and improve operating costs

• Proposes solutions to prevent further occurrence of the problem, which will assist in reducing costs

• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results

• Provides adequate documentation on case records to notate interaction and support handling by other agents, customers, or customer service employees

• Updates customer contact information and maintains a history of contact activity

• Follows up and keeps others (e.g., senior leaders and team members) informed of progress on tasks

• Completes work within established timeframes

• Anticipates customers’ needs and provides quality service that exceeds customers’ expectations by asking probing questions to identify the root cause

• Has strong problem-solving abilities and ensures the highest level of service is achieved

• Provides customers with opportunities to improve their platform experiences and actively shares information on features and updates which can enhance the customer's experience

• Builds a working knowledge of products, technologies, offerings, etc. within scope of responsibility

• Begins developing relationships with customer directly

• Provides customers with basic, standard information regarding products/offerings

• Recommends value add products, services, and insights that will meet the customers' needs and influence marketplace behavior

• Promote adoption of self-service customer tools

• Acquires a basic understanding of how the department operates and fits into the larger organization

• Assists in the development, testing, and communication of operational policies and procedures

Who you are:

• 6-12 months Customer Service experience

• Fluent in English and German

• Associate's degree or equivalent related professional experience

• Knowledge of customer* case management software and tools

• Advanced computer knowledge, including all core Microsoft Office programs

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

We are looking for an intern to join us on our architecture office in Lisbon ( Belém ) to colaborate in our projects.

The requirements are: autocad and 3D expert,  and specially a good energy and motivated person

We look forward to receiving your application - with starting date and desiared duration- by e-mail with the subject ´Intern 2024´ to: [email protected]

Duration: 6 months to 12 months.

We look forward to hearing from you!

Our hotels’ teams consist by highly motivated individuals! 

We love Greek hospitality & wish to offer an added value service to our guests.

Join our hotels' team  in Corfu for the 2023 season in the Housekeeping Department starting from May  or June to October or any other dates within this time period.

Housekeeping involves assisting and helping housekeepers in the daily cleaning process, observation, review and execution of the assembly of rooms, revision of rooms and common areas, management and control of the inventory of linen and material of the housekeeping department, observation and handing hygiene products and equipment used, ensuring pool area or common areas are clean, tidy and assisted.

We will provide:

- Free shared accommodation 

- EUR900 per month salary plus free accommodation

Compensation: Financial compensationAccommodation 

Compensation: Financial compensation

Years of Experience required: None

NoLink: http://www.stellar-mediterranean.com

Link: http://www.stellar-mediterranean.com

Compensation: Financial compensationSalaryAccommodationYears of Experience required: NoLink: http://www.stellar-mediterranean.com

Compensation: Financial compensationSalaryAccommodationHealth InsuranceLink: http://www.stellar-mediterranean.com

Paid Tourism and Gastronomy Internship Spain

• Career opportunities in 4 and 5 star prestigious hotels in the most tourist areas of Spain,

• Michellin Star Awarded restaurants in Barcelona and Valencia,

• Gastronomy and Tourism Internship in Canary Islands, Mallorca and Menorca Islands, Ibiza, Barcelona and Valencia.

• Free accommodation by the hotel during their internship,

• Free food & beverage by the hotel during their internship,

• Students receive an average salary of 300 Euro per month during their internship and government insurance,

• +450 internship positions at different hotels and restaurants.
   

Internships can be realized  from 3 months to 6 months

​

Admission Requirements

• Intermediate Level of English,

• Being a student currently in a tourism, gastronomy or tourism releated departments at a universit

• Interview with our career advisor
   

*Erasmus students can get benefit from this programme.

​​

You can apply for each semester of the year. You must begin at least 2 months before the date you want to start your internship. Our overseas education consultants will inform you about the process.

Are you passionate about creating a welcoming and pristine environment for guests? Do you have an eye for detail and take pride in delivering impeccable service? If so, we invite you to join our team at Kapsaliana Village Historic Boutique Hotel as a Housekeeping Staff member.

Responsibilities:

1. Room Preparation: Ensure that guest rooms and suites are thoroughly cleaned and prepared according to hotel standards.

2. Linen and Laundry: Manage the proper handling and replacement of linens and towels. Oversee laundry processes to maintain a sufficient supply of clean and well-presented linens.

3. Cleaning Procedures: Execute cleaning tasks efficiently and with attention to detail, including dusting, vacuuming, mopping, and sanitizing all surfaces.

4. Guest Interaction: Interact with guests courteously and respond promptly to their requests and concerns to enhance their overall experience.

5. Team Collaboration: Collaborate with other housekeeping staff members to ensure a seamless and efficient workflow.

6. Maintenance Reporting: Report any maintenance issues or room deficiencies promptly to the maintenance team or relevant departments.

Are you a hospitality enthusiast with a flair for providing outstanding service? Are you ready to elevate the dining experience for our guests in a historic and charming atmosphere? If so, we invite you to be part of our team at Kapsaliana Village Historic Boutique Hotel.

Responsibilities:

1. Guest Service: Provide exceptional and attentive service to guests, ensuring a memorable dining experience.

2. Order Taking: Take accurate orders, answer menu-related questions, and make recommendations based on guest preferences.

3. Table Setting: Set and arrange tables with precision and attention to detail, ensuring a visually appealing and welcoming atmosphere.

4. Wine Service: Assist guests with wine selection, serve beverages, and demonstrate knowledge of our wine offerings.

5. Team Collaboration: Work closely with kitchen staff, fellow waitstaff, and other team members to maintain a seamless and efficient dining experience.

6. Payment Handling: Process payments accurately and efficiently, including handling cash and using electronic payment systems.

Cook Internship Opportunity at Ekati Mare Boutique Resort, in Corfu, Greece.

Are you passionate about cooking? We have an exciting opportunity for you to join our dynamic culinary team at Ekati Mare Boutique Resort in Corfu. This internship spans from a minimum of 3 months to a maximum of 6 months.

Position Overview:
As a Cook Intern at Ekati Mare, you will utilize your culinary expertise to contribute to our resort's dining experience. Your tasks will include preparing delicious dishes, coordinating with the kitchen team, and ensuring the quality and presentation of meals meet our standards. We are looking for a creative professional with excellent culinary skills.

Responsibilities:
- Prepare and cook a variety of dishes for the resort's dining facilities.
- Coordinate with the kitchen team to ensure smooth operations.
- Maintain high standards of food quality and presentation.
- Contribute creative ideas to enhance the culinary experience for our guests.
- Possess extensive knowledge of various cooking techniques and cuisines.

Requirements:
- Culinary skills and knowledge of various cooking techniques.
- Experience in a kitchen environment and ability to work collaboratively.
- Passion for creating delightful and visually appealing dishes.
- Familiarity with different cuisines and culinary trends.
- Curious, organized, self-motivated, and responsible.
- Demonstrated culinary abilities.

Application Process:
If you meet the above criteria, send your CV and cover letter to [email protected]

Erasmus Student Network (ESN) is the biggest student network in Europe, with over 530 local organisations (“sections”) active in Higher Education Institutions in 45 countries. ESN has been supporting student mobility since 1989 and has its international headquarters in Brussels.

The international headquarters in Brussels is looking for an Erasmus+ Intern as a Policy Trainee to work in the policy field in the spring of 2024, to start in the middle of April. 

The position is perfect for students/recent graduates looking to start their careers in the education, policy and project management fields in one of Europe’s most important NGOs. No previous work experience is needed, but experience in volunteering organisations is highly desirable.

Main tasks and responsibilities

The trainee will be a part of the Policy Department of ESN, supporting ESN´s effort to improve internationalisation opportunities for students and advocating on behalf of students towards European institutions, National Agencies and other stakeholders for better mobility programmes and policies.

The trainee will support the development of programmes and policies of the European Union, such as the Erasmus+ programme and work together with other civil society organisations. The trainee will also work with other members of ESN’s Policy Department to create key materials related to EU-funded projects, acquiring direct hands-on experience and knowledge in the area.

ESN believes in the role of traineeships as educational experiences, and therefore our trainees are also encouraged to propose new ideas, projects and initiatives they believe ESN should implement.

Specifically, the trainee will be focusing on the following tasks: 

• Monitor and report on various policy and political developments related to Higher Education policies in Europe, Erasmus + and other mobility programmes; 

• Assist the ESN International’s team in developing and implementing projects related to international student mobility, education and youth work;

• Conduct desk research on various policy issues within the fields mentioned above; 

• Support the preparation of events and meetings, including drafting memos, presentations, and briefing materials for both internal and external meetings; 

• Draft positions and advocacy plans in cooperation with the Policy Department; 

• Assist the ESN Headquarters. 

 Terms and conditions

• Traineeship for a duration of 6 months; 

• The successful applicant should start on the 15th of April, ideally;

• Must have an Erasmus+ traineeship grant. Please note that this is a mandatory requirement, as ESN does not have the means to cover any other subsistence costs other than the ones mentioned in the bullet points below. Self-maintenance of the trainee is not an option, as ESN is a strong advocate for fair and paid internships and follows The European Quality Charter;

• Accommodation costs of up to 450 EUR per month are reimbursed.

• Transport costs within Brussels are covered.

• Public Liability and Personal Accident Insurance are covered.

Qualifications & Requirements

• Fluent in written and spoken English;

• Interest and knowledge of EU affairs, policies and decision-making processes;

• Experience in a volunteer-led organisation;

• A structured and reliable way of working;

• Comfortable working in a multicultural and diverse environment;

• Highly proactive attitude. Not afraid of proposing changes and taking ownership of delegated tasks;

• Knowledge of ESN is a plus.

To apply, please upload your motivation letter, and CV to this form by the 23rd of February at 23:59 CEST. 

Before applying, please confirm with your university that you are eligible for an Erasmus+ traineeship grant.

Please note: this is a Brussels-based position; the successful candidate is expected to move to Brussels by the start date in April. 

If you have any additional questions regarding the position, please contact [email protected]. For more information on ESN, please visit our website esn.org.

We are looking for an English native speaker to interact with students of various ages in Primary and Secondary (from 5 to 16 years old). You will be supporting the English teachers in the bilingual classes and English language lessons. We are looking for someone who enjoys working with children and/or young people, being energetic and ready to made a positive impact on our students. No criminal records. It is preferable that you know a little Spanish language but is not essential.