FAQ

Table of contents​


 

 

 

 

Accounts

 

 

1. I am a student, how do I create an account?

To create a new account, go to the top-right corner of the website and click on the “Sign in” button:

Once you have clicked on the button, you will be asked to create an account. Choose the “I’m looking for an internship” option (intern’s account), fill in all necessary fields and start searching for offers.

2. I am a company, how do I create an account?

To create a new account, go to the top-right corner of the website and click on the “Sign in” button:

Once you have clicked on the button, you will be asked to create an account. Choose the “I’m looking for an intern” option (recruiter’s account), fill in all necessary fields and start searching for trainees.

3. When I try to login there is a message saying “The username xxxxxx has not been activated or is blocked” and I cannot login. How should I solve this issue?

This error is due to the fact that you have not yet confirmed your account through the email sent to you. Please check your email account, including the Spam folder.

If you are sure you did not get an email and that the email address you have provided is correct, please contact us and we will try to solve the issue for you.

4. I don’t remember my password or I cannot access to my account. What should I do?

In order to reset the password, first click on the "Login" button located in the top-right corner of the website and then in the "Forget your password?" link (or access directly to this link).

You will then be asked to submit your email address linked to your account and confirm it by clicking the "Email new password" button.

You will receive an email with the subject "Replacement login information for..." that starts with the following text:

"A request to reset the password for your account has been made at ERASMUSINTERN. You may now log in by clicking this link or copying and pasting it to your browser:..."

By clicking on the link, you will be redirected to a page on the ErasmusIntern platform that will allow you to log in using a one-time login for your account:

Once you have clicked on the "Log in" button, you will be able to set up a new password for your account.

 

 

 

 

Validation of the recruiter account with a Registration / VAT Identification number

 

 

1. What is the Registration / VAT Identification number?

The VAT Identification number of an organisation is an identifier used for value added tax purposes. It confirms that the number is currently allocated to an existing legal entity and it can provide the name or other identifying information of the entity to whom the identifier has been allocated.

Should your organisation not have a VAT Identification number, you can use your organisation's registration number (another identifier that was given to your company when it was legally registered at the correspondent authority), which you will be asked to prove with legal documentation at a later stage.

2. Why is the Registration / VAT Identification number required on the ErasmusIntern.org platform?

We require all of the ErasmusIntern recruiters to submit their Registration / VAT Identification number in order to verify companies’ legal legitimacy, i.e. prove that the company is formally registered in their correspondent body. This aims to contribute to the creation of a broad pool of quality internships provided to students and recent graduates by trusted organisations.

3. How does the validation work?

The VAT identification number of your organisation will be used as an identifier for the recruiter profile on ErasmusIntern.org. For this purpose, the VAT Information Exchange System (VIES) from the European Commission will be used.

If your organisation is not registered in the VIES or does not have a VAT number, you should submit your organisation’s legal registration number. Should this be the case, your submission will be validated manually by our team of experts.

4. How quickly will my Registration / VAT Identification number be validated?

If your VAT Identification number is registered in the VIES, your number will be validated automatically. The manual verification process may take up to 7 working days.

5. How can I obtain detailed information on the Registration / VAT Identification number of my organisation?

If you are unsure about the identification number - either VAT or Legal Registration number - of your organisation, please consult the administrative department of the institution.

6. What if the organisation that I represent does not have the VAT Identification number?

If the institution does not have any Registration / VAT Identification number, you will be asked to submit an alternative legitimacy proof once the verification email has been sent to you.

7. The Registration / VAT Identification number of my organisation has not been validated automatically. What should I do?

In this case, you will receive an email with a link to a submission form. You will be then asked to upload a digital version of the legitimacy proof.

8. I have not received the manual verification email. What should I do next?

If you have not received the manual verification email, please check your spam folder first. If you cannot find the email there either, please go back to the “Edit your profile” page and click on the link you can see on the banner at the top of the page.

 

 

 

 

Internships

 

 

1. I have an available position, how do I get an intern?

ErasmusIntern.org is a free platform where companies, non-governmental organizations and other institutions can post their internship offers. You can easily create a recruiter profile on the website and post all your available internship opportunities there. On the platform itself you can also search for suitable applicant candidates, reach out to them and suggest them to apply for your internships.

Erasmus Student Network takes care of the promotion of the platform among its members hence ensuring a constant pool of talented students looking for internships.

2. How do I publish an internship offer in your platform?

If you are a recruiter and your account has been verified by the ErasmusIntern team, you are automatically able to publish internship offers in our platform. To do so, log in to the platform, open the menu visible in the top-right corner of the page, and choose the “Add Internship” option. You will be then able to create and publish your internship offer on the website.

3. How do I edit my internship offers?

In order to edit your internship offer, first you have to be logged in to the platform. There are two ways of editing the internship offer. One option is to go to the “My internship” menu link located in the top-right menu:

In the next page you will see a list of all of your internships. Choose the “Edit” option located next to the publication date of the internship you want to edit and implement changes.

You can also go to the page of the internship that you would like to edit and click on the “Edit” button that can be found in the menu (the gear icon on the right part of the middle bar).

Then, insert all necessary improvements and save introduced changes.

4. I cannot publish internship offers anymore. Why?

As ErasmusIntern.org aims to promote quality internship standards, since 1 May 2018 all recruiter accounts will have to be verified before the recruiters can publish any internship offers in our platform. To have your account validated, you should provide your Registration / VAT Identification number during the creation of your profile. It will be used to verify that your institution is a legally operating entity. You can check the “Validation of the recruiter account with a Registration / VAT Identification number” section in this FAQ page for more information.

5. How soon after publishing an offer can I expect to host an intern?

The receiving institution together with the selected student need to define the exact starting date of the internship.

In case the student is to benefit from an Erasmus+ Traineeship grant you might need to reserve some time for the administrative work. The University of the selected student may set its own timeframes for the admission of Erasmus+ Traineeship grants.

6. How do I get in contact with the students?

Once you have selected a student who has applied for your internship to “Interview” them, you will be able to review their full profile, including contact details. You’re welcome to freely contact the students in order to schedule interviews and other possible tests prior to the final selection.

7. Do we need to be in direct contact with the University of the selected student?

Not necessarily. The selected student should be able to provide all the necessary information in order to conduct the internship. In case needed though, students can always approach their universities Erasmus+ contact persons for more information.

 

 

 

 

Applying for internships

 

 

1. How do I find an internship?

All the current available internship opportunities are listed on the ErasmusIntern.org website. We recommend that you visit the website frequently to find the newest opportunities available and to create a profile in order to apply for any opportunity that you find suitable for your profile.

2. How do I apply for the ErasmusIntern programme?

ErasmusIntern is not an internship programme. It is a platform where you can find internship opportunities and apply for them. If you are a student or a recent graduate of a university from one of the Erasmus+ programme or partner countries, you are eligible for the Erasmus+ grant that can, at least partially, cover your expenses during your internship abroad. For more information please visit the official Erasmus+ webpage and consult the International Relations Office at your home university.

3. I am not European, but I would like to apply for an internship with the Erasmus+ grant. Is it possible?

The Erasmus+ Traineeship grant programme is available for any student enrolled in a full degree programme in an European university looking to conduct an internship in another European country. This applies also to recent graduates of those universities.

Erasmus+ Traineeship grants are not available for persons conducting an exchange semester or year in Europe.

If you are not a full-degree student based in Europe, we recommend you to contact your university's International or Employment Office in order to request more information on the opportunities available for the students at your specific University.

4. I am not a student anymore, can I still apply for the Erasmus+ programme?

The Erasmus+ Traineeship grant programme is available both for students and recent graduates. Please bear in mind though that your traineeship must occur within one year of your graduation and you must apply while still being enrolled in your higher education institution.

We would recommend you to contact your university's International or Employment Office as they might be able to provide you with more information on possible opportunities for persons that have already graduated.

5. I am not eligible for the Erasmus+ grant, can I still do an internship?

Even though you are not eligible for the Erasmus+ grant, you are by all means welcome to create a profile and start applying for internships. You should bear in mind, however, that many of the internships offered at ErasmusIntern.org are unpaid as recruiters rely on the Erasmus+ grant as the primary source of internship funding. Still, we encourage you to apply for the offers that you find interesting and try to find an alternative source of covering your expenses during your internship abroad. Please consult the International Relations Office at your university for more information.

6. We are a school, can we apply for internships on behalf of our students?

Unfortunately not. All students need to create a profile on the platform and themselves apply for the internships that they find interesting. We suggest you encourage your students to register on our platform and use it actively when searching for suitable internships.

7. I got accepted for an internship. What are the next steps?

Congratulations! Your next step should now be to consult the International Relations Office (or a corresponded body) at your University about any formal requirements you have to meet in order for the internship to be recognised by the sending institution, i.e. the University. Before your internship starts, please make sure to also discuss and agree upon the conditions of the internship with the receiving institution.

8. Rating your internship.

Once your internship has finished, we aim the students to rate their internships anonymously by using the new rating system as a result of the CAPQI project. Thanks to this, the review of the students is added in a global database that will show this rating not only in ErasmusIntern.org but also in other internship portals that uses the CAPQI tools.

If you want to read more about this, please read also the chapter “Quality Internships and Rating system” in this FAQ document.

 

 

 

 

Administrative issues

 

 

1. Which are the requirements to host an Erasmus+ trainee?

This depends on the agreement from the intern's university. The universities provide the learning agreement and normally they deal with the administration process of the Erasmus+ programme.

2. What is the Learning Agreement?

It is a document that specifies the formation plan that the intern will follow during the internship period. It should be provided by the intern.

3. Can I accept a student from a non-European country?

Yes, the platform encourages all international and national internship opportunities. Note though that only students studying a full degree in Europe are entitled to apply for an Erasmus+ Traineeship grant. In case you select students who don’t study in Europe you need to ensure that the students have the necessary financial and other support (eg. visa and other permits) in order to conduct the internship. The ErasmusIntern.org platform is unfortunately not able to support with this type of assistance.

4. What are the administrative obligations between us, the intern and the university and what should I know about the learning agreement that should be signed?

This depends on the agreement of the intern's university. They are the ones providing the learning agreement and normally they are who deal with the administration process of the Erasmus+ program.

 

 

 

 

Quality Internships and Rating system

 

 

1. What is the European Quality Charter of Internships and Apprenticeships?

The European Quality Charter of Internships and Apprenticeships is an initiative of the European Youth Forum that lays basic quality principles for internships and apprenticeships to become a valuable and quality experience across Europe focused on three main aspects: education, rights, and remuneration.

If you want to know more about the project, please visit this page

2. What is CAPQI?

CAPQI (Collective Awareness Platforms for Quality Internships) is an European KA2 project that aims to support students and graduates transition from education to the labour market by creating transparency on the internship programmes of employers in Europe and by creating tools to empower these intermediaries in the quality check of the internships.

If you want to know more about the project, please visit the website capqi-project.eu.

3. Why is there a label next to the internship rating the employer?

One of the tools that the CAPQI project has developed is a rating system that will help other students in their internship search. This rating system is based on quality indicators and key performance indicators common for the internships and the companies that, globally, will give a total rate of the internship performed and will be displayed among other other ratings of the same company.

4. Why is important to rate the internship once is finished?

The aim of rating internships is to create transparency on the internship programmes and improve the quality of the internships in Europe. By having a rating system, students can know how good can be the experience of doing an internship in a certain company or institution. Once you have finished your internship, we will encourage students to contribute to this rating system as well.