FAQ - Recruiters

Table of contents





Information about Accounts and Registration


I am a company, how do I create an account?

To create a new account, go to the top-right corner of the website and click on the “Sign in” button:

Once you have clicked on the button, you will be asked to create an account. Choose the “I’m looking for an intern” option (recruiter’s account), fill in all necessary fields and start searching for trainees.

When I try to login there is a message saying “The username xxxxxx has not been activated or is blocked” and I cannot login. How should I solve this issue?

This error is due to the fact that you have not yet confirmed your account through the email sent to you. Please check your email account, including the Spam folder.

If you are sure you did not get an email and that the email address you have provided is correct, please contact us and we will try to solve the issue for you.

I don’t remember my password or I cannot access to my account. What should I do?

In order to reset the password, first click on the "Login" button located in the top-right corner of the website and then in the "Forget your password?"link

You will then be asked to submit your email address linked to your account and confirm it by clicking the "Email new password" button.

You will receive an email with the subject "Replacement login information for..." that starts with the following text:

"A request to reset the password for your account has been made at ERASMUSINTERN. You may now log in by clicking this link or copying and pasting it to your browser:..."

By clicking on the link, you will be redirected to a page on the ErasmusIntern platform that will allow you to log in using a one-time login for your account:

Once you have clicked on the "Log in" button, you will be able to set up a new password for your account.


Validating your Recruiter Account


What is the Registration / VAT Identification number?

The VAT Identification number of an organisation is an identifier used for value added tax purposes. It confirms that the number is currently allocated to an existing legal entity and it can provide the name or other identifying information of the entity to whom the identifier has been allocated.

Should your organisation not have a VAT Identification number, you can use your organisation's registration number (another identifier that was given to your company when it was legally registered at the correspondent authority), which you will be asked to prove with legal documentation at a later stage.

Why is the Registration / VAT Identification number required on the ErasmusIntern.org platform?

We require all of the ErasmusIntern recruiters to submit their Registration / VAT Identification number in order to verify companies’ legal legitimacy, i.e. prove that the company is formally registered in their correspondent body. This aims to contribute to the creation of a broad pool of quality internships provided to students and recent graduates by trusted organisations.

How does the validation process work?

The VAT identification number of your organisation will be used as an identifier for the recruiter profile on ErasmusIntern.org. For this purpose, the VAT Information Exchange System (VIES) from the European Commission will be used.

If your organisation is not registered in the VIES or does not have a VAT number, you should submit your organisation’s legal registration number. Should this be the case, your submission will be validated manually by our team of experts.

How can I obtain detailed information on the Registration / VAT Identification number of my organisation?

If you are unsure about the identification number - either VAT or Legal Registration number - of your organisation, please consult the administrative department of the institution.

What if the organisation that I represent does not have the VAT Identification number?

If the institution does not have any Registration / VAT Identification number, you will be asked to submit an alternative legitimacy proof once the verification email has been sent to you.

How quickly will my Registration / VAT Identification number be validated?

If your VAT Identification number is registered in the VIES, your number will be validated automatically. The manual verification process may take a while until your number is validated. Documents submitted in a language that is not English may take more days. For the moment you can still use the platform even your number has not been 100% validated, so there is no need to send us an email about the status of the process.

The Registration / VAT Identification number of my organisation has not been validated automatically. What should I do?

In this case, you will receive an email with a link to a submission form. You will be then asked to upload a digital version of the legitimacy proof. If you have not received the manual verification email, please check your spam folder first. If you cannot find the email there either, please go back to the “Edit your profile” page and click on the link you can see on the banner at the top of the page

Can I post an internship if I don’t have a VAT or Registration number?

For the moment it is possible to publish internships meanwhile your account is on the validating process, as it takes a while to finish the process. In the future, those accounts that haven’t provided a valid Registration or VAT number will not be able to publish any internship unless legal proof has been provided.


Information about Internships


I have an available position, how do I get an intern?

ErasmusIntern.org is a free platform where companies, non-governmental organizations and other institutions can post their internship offers. You can easily create a recruiter profile on the website and post all your available internship opportunities there.

Erasmus Student Network takes care of the promotion of the platform among its members hence ensuring a constant pool of talented students looking for internships.

What is a Digital Opportunity Traineeship?

It is an EU-funded training initiative that aim to help companies fill vacancies with digitally competent candidates. Digital skills are not only required in the ICT sector, but increasingly across all sectors. If you have more questions or you want to know if your company/internship is eligible for being a DOT, you can read more about DOTs in our dedicated page.

How do I publish an internship offer in your platform?

If you are a recruiter and your account has been verified by the ErasmusIntern team, you are automatically able to publish internship offers in our platform. To do so, log in to the platform, open the menu visible in the top-right corner of the page, and choose the “Add Internship” option. You will be then able to create and publish your internship offer on the website.

How do I edit my internship offers?

In order to edit your internship offer, first you have to be logged in to the platform. There are two ways of editing the internship offer. One option is to go to the “My internship” menu link located in the top-right menu:


In the next page you will see a list of all of your internships. Choose the “Edit” option located next to the publication date of the internship you want to edit and implement changes.

You can also go to the page of the internship that you would like to edit and click on the “Edit” button that can be found in the menu (the gear icon on the right part of the middle bar).

Then, insert all necessary improvements and save introduced changes.

How soon after publishing an offer can I expect to host an intern?

The receiving institution together with the selected student need to define the exact starting date of the internship.

In case the student is to benefit from an Erasmus+ Traineeship grant you might need to reserve some time for the administrative work. The University of the selected student may set its own timeframes for the admission of Erasmus+ Traineeship grants.

Where can I see all the applications my internship offer has received?

Once your internship is published and visible, interns will be able to apply for it. You will receive an email for every application your internship receives (you have to choose the option to receive emails when you are creating the internship offer).

You have more details about the application process in the next question of the FAQ.


Other questions


Can I charge a fee to the interns?

No. It goes against our Terms and Privacy Policy that recruiters ask for any fee to interns when applying for an internship. The moment we detect that any recruiter is doing this in our platform or we receive any report about this type of activities, that account(s) will be banned and all the internships within that account(s) will be unpublished without any further notice.

Do we need to be in direct contact with the University of the selected student?

Not necessarily. The selected student should be able to provide all the necessary information in order to conduct the internship. In case needed though, students can always approach their universities Erasmus+ contact persons for more information.

Is it free to publish an internship?

Yes. There are no costs related to the use of the platform. Any number of internship offers can be placed and any number of applications can be reviewed with no cost.

In most cases the intern will need to sign a Learning Agreement with his/her university and your company. It is responsibility of the intern to submit this document through the Office of International Relations of his/her university.

You must also sign any legal document you may need according to your country's work regulations, you can contact the National Agency of your country if you have doubts about that.


Quality Internships and Review System


What is the European Quality Charter of Internships and Apprenticeships?

The European Quality Charter of Internships and Apprenticeships is an initiative of the European Youth Forum that lays basic quality principles for internships and apprenticeships to become a valuable and quality experience across Europe focused on three main aspects: education, rights, and remuneration. If you want to know more about the project, please visit our dedicated page.

What is CAPQI?

CAPQI (Collective Awareness Platforms for Quality Internships) is an European KA2 project that aims to support students and graduates transition from education to the labour market by creating transparency on the internship programmes of employers in Europe and by creating tools to empower these intermediaries in the quality check of the internships.

If you want to know more about the project, please visit the CAPQI project website.

Why is there a label next to the internship rating the employer?

One of the tools that the CAPQI project has developed is a rating system that will help other students in their internship search. This rating system is based on quality indicators and key performance indicators common for the internships and the companies that, globally, will give a total rate of the internship performed and will be displayed among other ratings of the same company.

Which information is shared for the rating?

In order to have the rating system working, ErasmusIntern.org integrates a third party API that conects to the TransparencyAtWork.org website. The API fetchs the information from the database and, in case any company appears as well in our platform, we display that information.

If a company is in our platform and not in the TransparencyAtWork platform, only the name of the company is shared in order to collect and display future reviews.

The name of the company can be added as well by any user directly in the TransparencyAtWork platform in any moment and it will appear as well in ErasmusIntern.org among any review that could have been submitted.

Who can submit a review?

Students that are register in our platform can rate the internships they have done via our platform. Also, any user that goes to the TransparencyAtWork platform can submit there any review.

Where does this rating appear?

All the reviews that are submitted via the platform TransparencyAtWork, ErasmusIntern.org or any other platform that uses the developed API are collected in a common database and shared among all the platforms that uses this API. There may be some delay in the information being updated as those databases needs to be syncronized.


Erasmus+ Programme


General questions about the Erasmus+ Programme


How to apply

Companies do not need to apply, it’s the interns who apply through the international or Erasmus+ office of their higher education institution.

Which are the requirements to host an Erasmus+ trainee?

This depends on the agreement from the intern's university. The universities provide the learning agreement and normally they deal with the administration process of the Erasmus+ programme.

What are the administrative obligations between us, the intern and the university and what should I know about the learning agreement that should be signed?

This depends on the agreement of the intern's university. They are the ones providing the learning agreement and normally they are who deal with the administration process of the Erasmus+ programme.

What is the Learning Agreement?

It is a document that specifies the formation plan that the intern will follow during the internship period. It should be provided by the intern.

You can read more about the general guidelines on how to use the Learning Agreement in this pdf document.

Can I hire an intern that is not eligible to participate in the Erasmus+ Programme?

You are by all means welcome to hire an intern in spite of not being eligible to participate in the Erasmus+ Programme. You should bear in mind, however, that in this case you need to ensure that the students have the necessary support (eg. visa and other permits) or will probably have to look for alternative sources of funding (if the internship is unpaid) in order to conduct the internship. The ErasmusIntern.org platform is unfortunately not able to provide support on this.

The intern benefits of an Erasmus+ grant, are there still any costs we need to pay?

All legal question should be addressed to the National Agency of your country.