2020-2747 Internship Customer Vehicle Quality

Business Studies and/or Management Science, Engineering and/or Technology
Belgium
Brussels
Period: 
3 Aug, 2020 to 31 Jan, 2021
Deadline: 
18 May, 2020

General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

Company general information
TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation.  Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 300.000 people.

Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations.

Team/division description
For Toyota, quality is a way of life.  Nothing is so good that it cannot be made better, that is why we strive for constant improvement in everything we do. This basic principle for us is called: “KAIZEN” (“continuous improvement”) and is what guides us in our pursuit of best Quality and the delivery of unparalleled customers satisfaction.

Customer Vehicle Quality is a vibrant and energetic team (25+ peoples), consisting of many nationalities from within Europe, as well as Japan.  Our primary role is to detect quality related concerns and to resolve them (EDER: Early Detection Early Resolution) mainly focussing on the European markets. Additionally we also support markets where our European assembled vehicles are exported to, including countries within northern Africa.

We are responsible for the coordination of the countermeasure and repair activities of the quality related concerns through cooperation with the involved parties (R&D, In-House Manufacturing, Purchasing, Logistics, Suppliers, etc.). We will guide the team to achieve further improvements of our vehicles. By this, we will be actively contributing to increasing the number of Toyota fans.

Your project
You will be assigned to support “Connected Vehicle Data Usage for EDER and EDER Kaizen project” in the Powertrain team.
1) Support Powertrain team with utilization of connected vehicle data for 1.5L engine Initial Quality Activity (IQA). Regularly monitor and analyse relevant data as well as identifying improvement opportunities for system tools and operation processes. Discuss and agree possible improvements as part of cross-divisional working group.
2) Support our EDER Kaizen working groups by reviewing and confirming the effectiveness of the proposed processes with internal / external customers and translate possible C/Ms into clear flowcharts / standards to ensure easy deployment to Customer Quality members.

Additionally, you will be able to join our engineers to experience the Toyota technical problem solving activities.

Benefits for you as our Intern:
1) Get to know how a multinational operates (Who does what? For what purpose?), Learn basic Toyota Way foundation (e.g. Kaizen) and Quality principles (e.g. Jikotei Kanketsu, PDCA), Learn Toyota problem solving methodology
2) Be part of organizational change management to utilize fully the benefits of Big Data for the Toyota technical problem solving activities

Your profile
• Student of technical higher education or Bachelor / Master studies in IT, Engineering (mechanical, electrical, automotive…) or Business
• Strong  communication and collaboration skills in order to reach consensus and get buy-in in an clear but diplomatic way
• Good visualization skills to be able to structure operations, processes, responsibilities etc. in an easy to understand way
• Good fact finding and analysis skills in order to draw  conclusions from the gathered data and information
• Good personal organization competences in order to prioritize and meet deadlines
• Initiative to question the current situation and propose alternative options
• Good knowledge of Microsoft Office tools. Knowledge of Power BI, Python, etc. is an asset.
• English (good spoken and written knowledge), Any other European language and/or Japanese is an asset.

Place of employment: Belgium - Brussels (Evere): Toyota Motor Europe,  Head Office,
Starting date: August 2020
Duration: 6 months
Confidentiality: Due to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.
 
It is mandatory that applicants are students for the entire period of the internship. Interested in this internship, please apply online via www.toyotajobs.com.

We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)

 

Compensation: 
Financial compensation
Salary
Accommodation
Transportation costs
Years of Experience required: 
No
Requirements
Languages: 
English: Proficient User C1
Level of Studies: 
Master