General information
Company general information:
TOYOTA is one of the world’s largest automobile manufacturers and a leading global corporation. Founded in 1937. Toyota now sells vehicles in 170 countries and employs over 300.000 people.
From Automotive to a Mobility company
Toyota’s global long-term vision is to deliver better, safer cars and mobility solutions for all, respecting the environment and enriching the communities in which we work and live.
Based in Brussels, Belgium, and staffed by 2.700 people and more than 60 nationalities, Toyota Motor Europe (TME) handles the wholesale marketing of Toyota and Lexus vehicles, parts & accessories, and manages Toyota’s European R&D, manufacturing and engineering operations.
For Toyota, Quality is a way of life. Nothing is so good that it cannot be made better, that is why we strive for continuous improvement in everything we do. This basic principle for us is called: “KAIZEN” and is what guides us in our pursuit of best Quality and the delivery of unparalleled customer’s satisfaction.
Team/division description:
Value Chain Strategy & Program Management: Used Cars
The overall mission of the division is to establish a customer centric organisation to drive growth through customer loyalty along the value chain touchpoints. We also drive National Marketing & Sales Company (NMSC) focus and performance on Value Chain Processes and Programs.
As an intern, you will join a Used Car team of 7 members (management included). You will support several strategic projects to develop the Used Car business in Europe and interact with stakeholders on the European as well as National level. Jointly we will develop a comprehensive Used Car strategy and drive the activation of our Used Car franchise in the Toyota and Lexus networks across Europe, delivering trust and a New Car-like customer experience in order to optimise business opportunities over the whole vehicle life cycle.
Your responsibilities:
Working with the Used Car Manager, the Used Car team and a wide range of TME functions as well as our colleagues from Financial Services and Insurance Management, you will have following responsibilities:
Used Car Digital Roadmap
• Support development of online retailing business model for Used Cars
• Support requirements definition & alignment with our centre of excellence markets
• Support delivery and roll out of our online & offline Used Car retailing solutions
Online trade-in tool
• Act as business owner of our Pan E trade-in tool & drive further roll out and benefit realisation
• Monitor project status as well as key business KPIs
• Facilitate best practice sharing and identify required enhancements
Used Car governance & steering
• Support Used Car governance process
• Capture & drive KPI availability and support cross NMSC benchmarking
Your profile:
• You are fluent in English (TME business language)
• You are a student working towards a Master degree
• You are result driven, dedicated and deliver on promises.
• You have a good knowledge of Microsoft office tools
• You are flexible and willing to travel within EU if necessary
• You have strong project management competences to manage very diverse tasks
• You have good personal organisation competences in order to prioritize and meet strict deadlines
• You have good communications and presentation skills
You have a Toyota DNA, this means you:
• Wish to develop and you are ready to persevere in order to reach challenging targets.
• Seek facts before making recommendations or decisions.
• Have strong planning and organization skills
• Enjoy working in a team, respecting others.
• Have a creative mind and passion for cars. (if relevant for function)
• Have excellent communication skills
Place of employment: Belgium - Brussels (Evere): Toyota Motor Europe, Head Office,
Start date: mid-October 2020
Duration: 6 months
Confidentiality: Due to business requirement, not all performed projects can be reflected in the internship report. This issue needs to be discussed with candidate/school in advance.
It is mandatory that applicants are students for the entire period of the internship.
We can only accept students with an EEA or Swiss citizenship (not requiring a work permit or visa to be eligible to perform an internship in Belgium)
