71- Iceland: Hospitality & Public Relations Internship

This is your chance to have a traineeship in Iceland. We are a highly reviewed and busy B&B with guests coming from all over the world and we managed to create a “home away from home” for them.

We are looking for a trainee who is energetic/interested in interacting with our customers and who wants to support us in our daily tasks. Your main tasks will be communicating with the customers, giving them advice, answering their requests, and managing the house. It will be a combination of office and housekeeping work.

This is a great opportunity if you are eager enough to work independently and efficiently to maintain our high rate of sales and reviews. All your ideas are very welcome and appreciated.

The internship begins in February/March 2024. The minimum stay is 6 - 9months.

Requirements

• Interest to talk to our guests
• A sense of customer relationship
• Proficiency in organizing and prioritising tasks
• Eager to support us with ideas to improve our efficiency
• Independent and team player worker
• ​Willingness to work in a small business

Qualifications

• Good communication skills (written and verbal)
• Interest and basic experience in hospitality
• Sense of responsibility
• Sales-driven mindset and logical thinking
• Basic knowledge of marketing and business
• Creative writer, blog/article writing

What You Will Be Responsible For

• Dealing and communicating with international guests daily
• Ensuring customer satisfaction
• Assisting with reservations through various online platforms
• Replying to guest reviews on channels like TripAdvisor, etc.
• Collecting ideas, comments, and complaints from guests
• Writing blog posts and articles
• Upon successful completion of the daily routines and basic responsibilities, more tasks can be assigned in the field of marketing or other fields of interest

Benefits
 

• Combining work placement with pleasure, exploring the beauties of Iceland
• A truly international, English-speaking team
• Dynamic, friendly working environment
• Accommodation
• Lunch vouchers

As payment, we participate in the Erasmus Internship Program.