Admissions Internship - Atlas Language School

Business Studies and/or Management Science, Communication and Information Sciences, Languages and Philological Sciences
Ireland
Dublin
Period: 
29 Apr, 2024 to 25 Oct, 2024
Deadline: 
11 Dec, 2023

General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

Atlas Language School is a multiple award winning language school with operations in Ireland, the UK and Malta. Our mission is to make each day of our student’s language travel programme an unforgettable life and learning experience and we are dedicated to providing the highest level of service in every aspect of what we do.

This internship is aimed at students and graduates who are interested in gaining experience in an international environment. You will learn about business administration and tourism while getting an insight into the running of a language school. Previous administration experience is a plus!

This position is to start on 29th April 2024 and last 6 months. This is a full time position from Monday to Friday, Monday from 8.15 am to 4.30 pm and Tuesday to Friday from 8.30 am to 4.30 pm including a 1 hour lunch break. 35.25 working hours per week. 

Key Duties and Responsibilities: 

 

Entering and processing agent bookings, creating and sending booking related documents.

 

1. The intern will be based in the Admissions office (96 Rathmines Rd Upper, Rathmines, Dublin, D06 Y684, Ireland) and will mainly support the Admissions Department in the following areas:

  • Answering agent enquiries, mainly in the following areas:

    • Course availability;

    • Accommodation availability;

    • Offers and promotions;

    • Cancellation or postponement procedures.

  • Entering agent bookings in our school management system Fidelo.

  • Creating and sending enrolment confirmations and invoices.

  • Sending welcome information to agents/students prior to a student's start date.

  • Following up on students’ missing information such as passport number and flight details.

  • Following up on payments, and required forms such as parental consent forms or medical and special educational needs forms.

  • Creating student lists and compiling relevant information for immigration authorities.

  • Ordering medical insurances and ordering amended insurance letters.

  • Preparing GNIB documents for Academic Year students.

  • Preparing student, exit, attendance and offer letters as required.

  • Covering phone calls.

  • Taking course payments.

  • Sending emails to students with low or no attendance.

  • Sending assessment test results to students who came in for a level test. 

 

2. The intern will work with the Academic Department to:

  • Conduct week one tutorials with new students.

  • Answer exam enquiries about exam dates, deadlines, mock exams, scores and prices.

  • Support on exam test days as Marshal during exams, if required. 

  • Ask for exam results when students require exit letters.

  • Receive lists of low- or non-attending students and contact these students.

  • Receive assessment test results of students who came in  for a level test.

 

3. The intern will work with Social Programme / Groups Department to:

  • Support as social programme leader, if required. 

  • Support with the preparation of welcome packs. if required.

 

4. The intern will work with FOH/Student Engagement to:

  • Help out with social evenings and student events in the school.

  • Any other FOH tasks if required

 

5. The intern will work with the Accommodation Department to:

  • Enquire about and convey special student requests.

  • Enquire about availability.

  • Add students who book accommodation to the respective lists.

  • Inform the accommodation department of accommodation bookings, extensions and cancellations.

  • Inform the accommodation department about complaints. 

  • Inform students who to see for any accommodation related queries. 

 

6. The intern will work with the Accounts Department to:

  • Enquire about payment status.

  • Follow up on and request payments.

  • Take payments (cash or credit card).

 

Compensation and benefits:

Salary: €800 per month basic pay

Accommodation: 2 free weeks in a host family homestay, this would be €170 / week including breakfast and dinner thereafter (or €150 for self-catering).

In addition to this, you're more than welcome to take part in our part-time evening language classes throughout your stay for free, and you can sit a Cambridge Exam for free at Atlas as long as it doesn't interfere with working hours.

There are also opportunities to attend our paid social programme activities at a 50% discount.

6 month internship: 10 days of paid holidays.

 

Our Admissions office is located in the Atlas Language School Residence in Rathmines, Dublin 6. 

Compensation: 
Financial compensation
Salary
Requirements
Languages: 
English: Proficient User C1