Booking assistant and Customer Service (Tourism Sector)

Communication and Information Sciences, Humanities, Social Sciences
Germany
Duisburg
Period: 
1 Sep, 2019 to 1 Feb, 2020
Deadline: 
28 Jul, 2019

General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

 

 

WHO ARE WE AND WHAT WE DO?

We are a group of students whose goal is to organize cheap, comfortable and enjoyable trips around Europe. Our motivated, cheerful and multicultural team is looking forward to spend some multifarious and adventurous travels with you, where we will all create unique memories together. 

WHO ARE WE LOOKING FOR?

We are looking for a friendly, approachable, patient and well-organised person to join our team. 

WHAT WILL BE YOUR JOB?

Occasional studies as needed (regarding competitors' prices, etc.).

Managing testimonials from guests

Replying to email requests from prospective clients/guests (in English and German)

Replying to email from clients/guests with reservations (in English and German)

Answering phone calls to clients (in English and German)

Filling documents (application forms, print documents, etc..)

Booking hotel and hostel 

Looking for tour guide

 

In addition that, you can discover how a travel agency works, what are the new trends in tourism, payment methods and the importance of social media in promoting tourism. You will participate at the planning of tours or trips, booking facilities and you will interact with customers. 

 

REQUIRED SKILLS:     

English – at least B2     

German - at least A2 (optional)      

Negotiation skills      

Communication skills      

Teamwork      

International and multicultural vision      

Well organised      

Approachable, friendly, calm and flexible
WORKING CONDITIONS:

Full time internship (40 hours/week)

Schedule: flexible 

HOW LONG WOULD YOU STAY?

We are flexible with regard to the duration of the internship. This trainee program is dedicated to people who prefer staying with us longer and taking advantage of working in an international business environment. 

SALARY

The company does not offer any financial compensation, but the students interested in performing internships in our brands and departments have the possibility to get hired after the end of the internship period.Now’s the time to free your creativity, to learn and grow with a highly visionary set of people just like you. 

HOW TO APPLY?

A journey of a thousand miles begins with a single step.

Send your CV to [email protected] and share with us your motivation and expectations.

Compensation: 
Financial compensation
Transportation costs

Keywords

Germany  Internship  Tourism  Language  Travel Agency  
Requirements
Languages: 
English: Independent User B2
German: Basic User A2