Cash Collector Trainee (French or Italian speaker) - 12 months

Business Studies and/or Management Science, Communication and Information Sciences
Portugal
Period: 
3 May, 2021 to 4 May, 2022
Deadline: 
31 May, 2021

General information

Duration: 
12 months
Commitment: 
Full-time
Description: 
  • Job Location: Portugal 
  • Candidates must be based in Portugal, with immediate availability

 Job Overview and ResponsibilitiesIn this internship you will experience being integrated in Cash Collections team and:

  • Learn how to manage a portfolio of customers geographically located in French or Italian-speaking countries;
  • Analyze the customers’ accounts and identifying the payment behavior of the customers;
  • Gain experience on how to work with customer by phone and e-mail to reduce the payment cycle and to ensure customers respect the payment terms agreed;
  • Identify the reasons blocking the payment and ensuring their resolution to enable the prompt payment;
  • Get to know how to answer customer questions, provide invoice copies and other documentation to facilitate customer payment;
  • Be trained in preparing reports to the different Businesses to communicate on overdue status and actions launched (be the preferred contact for every Solvay Business company);
  • Collaborate with different stakeholders (Accounts Receivable, Credit Management , Sales and Customer Service teams) to solve any issues and improve the process performance;
  • Develop and implementing initiatives to improve the process efficiency.

Education and Experience

  • University degree (Finance is a plus but other backgrounds are also considered)
  • No previous experience required

Skills

  • Fluent in Italian or French
  • Fluent in English
  • Ready to take initiative and results oriented
  • Good telephone communication skills with developed negotiation techniques
  • Ability to follow-up and follow through with multiple tasks
  • Good verbal and written communication skills
  • Proficient in Excel
Compensation: 
Financial compensation
Salary
Lunch vouchers
Years of Experience required: 
No

Additional Information

Apply through the Link
Requirements
Languages: 
English: Independent User B2
French: Independent User B2
Italian: Independent User B2
Level of Studies: 
Bachelor