Client Assistant - Welcome Team

- Working closely as part of a small team in particular as a support to the Office Manager

- Identifying new business opportunities in the market and promoting our services

- Dealing with Sales and Business development of the Branch

- Answering reservation emails and making bookings

- Working under pressure and in a fast-paced environment

- Meeting and greeting new clients in a professional manner

- Checking new clients into their accommodation

- Carrying out inspections on accommodation and writing reports on same

- Answering the telephone and taking messages

- Taking rent payments (cash handling)

- Updating company databases ( knowledge of Excel essential)

- Assisting the branch manager and team with the daily duties such as preparing welcome packs for clients, general office administration and other ad hoc duties

- Providing excellent levels of customer care at all times

- Assisting the team in organising events at various intervals during the year

- Preparing accommodation for clients arrival