Customer Care Intern with Spanish or French or German

Business Studies and/or Management Science
Bulgaria
Sofia
Period: 
1 Jan, 2020 to 1 Jun, 2020
Deadline: 
31 Dec, 2019


General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

Cosmo is a leading educational consultancy organisation with offices in Bulgaria, Europe and Dubai, UAE, Middle East. We have expansion strategies of opening 4 more offices in Croatia, Macedonia, Romania and Ukraine in next 2 years. 

We are now seeking a Customer Care Intern with Spanish/ French or German, who will develop and maintain strong relationship with our clients by:

  • Maintain positive relationships with clients
  • Manage incoming calls and customer service inquiries related to our services
  • Identify and assess customers’ needs to achieve satisfaction

REQUIREMENTS:
 

  • Motivation for success and achieving targets 
  • Fluent in Spanish/ French/ German
  • Good level of English
  • Friendly and communicative person
  • Responsible and well-organized person, who knows how to make things happen and is not afraid to take decisions
  • Analytical mind with a doer attitude - you will be expected to perform, not only brainstorm

WHAT COSMO OFFERS YOU:
- Working within an International young team 
- Modern office located in the city centre of Sofia
- Flexible working hours
- Trasportation compensation
- Additional Compensation
- Cheap accomodation
- Opportunities to develop your knowledge 
- Development & Promotion opportunity after the Internship
- Regular pizza parties at the office when achiving our targets
- Twice a year the whole team goes together on a company holiday - all expenses covered by the company

 

Please apply with your CV and short coverletter. The format of your application is free.

Compensation: 
Financial compensation
Transportation costs
Other
Years of Experience required: 
No
Attachment: 
Requirements
Languages: 
English: Proficient User C1
French: Proficient User C2
German: Proficient User C2
Spanish: Proficient User C2
Level of Studies: 
Bachelor