General information
Cosmo is a leading educational consultancy organisation with offices in Bulgaria, Europe and Dubai, UAE, Middle East. We have expansion strategies of opening 4 more offices in Croatia, Macedonia, Romania and Ukraine in next 2 years.
We are now seeking a Customer Care Intern with Spanish/ French or German, who will develop and maintain strong relationship with our clients by:
- Maintain positive relationships with clients
- Manage incoming calls and customer service inquiries related to our services
- Identify and assess customers’ needs to achieve satisfaction
REQUIREMENTS:
- Motivation for success and achieving targets
- Fluent in Spanish/ French/ German
- Good level of English
- Friendly and communicative person
- Responsible and well-organized person, who knows how to make things happen and is not afraid to take decisions
- Analytical mind with a doer attitude - you will be expected to perform, not only brainstorm
WHAT COSMO OFFERS YOU:
- Working within an International young team
- Modern office located in the city centre of Sofia
- Flexible working hours
- Trasportation compensation
- Additional Compensation
- Cheap accomodation
- Opportunities to develop your knowledge
- Development & Promotion opportunity after the Internship
- Regular pizza parties at the office when achiving our targets
- Twice a year the whole team goes together on a company holiday - all expenses covered by the company
Please apply with your CV and short coverletter. The format of your application is free.