Customer Relationship Assistant

Business Studies and/or Management Science, Communication and Information Sciences, Social Sciences
Bulgaria
Sofia
Period: 
7 Oct, 2019 to 7 Sep, 2020
Deadline: 
7 Jan, 2020


General information

Duration: 
3 months
Commitment: 
Full-time
Description: 

Job brief

We are looking for a talented Customer Relationship Assistant to join our team. You will manage our client portfolio to help our clients improve their web presence.

As a Customer Relationship Assistant / Account Manager, you will have develop your marketing skills with a customer service approach. You should have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities

●     Act as the point of contact for clients for digital management matters

●     Build strong, long-term client relationships and maintain frequent contact

●     Set digital strategies for your assigned customers, considering their specific requirements

●     Suggest, design and implement digital projects to increase customer ROI

●     Address client queries effectively and in a timely manner

●     Present social media strategies and performance metrics to management and clients

●     Analyze digital campaigns success

●    Stay up-to-date with digital trends

 Requirements

●     Related experience is desirable

●     Knowledge of CRM software

●     Understanding of online marketing tools and social media platforms

●     Experience with customer service and account management is a plus

●     Excellent verbal and written English

●     Strong analytical and communication skills

 

 

WE OFFER:

 

●     Opportunity for developing your talents in many areas

●     A young and ambitious team (we occasionally provide pancakes and last minute tasks always come with a chocolate);

●     Open communication at all levels in the company

●     Conveniently located modern office in Sofia

●     Daily fruits, drinks & snacks in the office

●     Financial compensation for good results

●     Accommodation and food at low rates

●    Killer parties : )

 

 

DURATION:

The duration of the internship can be between 3 and 12 months, depending on the intern's availability.

 

HOW TO APPLY:

Send you CV and Cover letter to [email protected]

 

Compensation: 
No financial compensation

Keywords

Marketing  CRM  Customer care  Management  ROI  
Requirements
Languages: 
English: Independent User B2
Level of Studies: 
Bachelor