We are looking for a talented Customer Relationship Assistant to join our team. You will manage our client portfolio to help our clients improve their web presence.
As a Customer Relationship Assistant / Account Manager, you will have develop your marketing skills with a customer service approach. You should have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
● Act as the point of contact for clients for digital management matters
● Build strong, long-term client relationships and maintain frequent contact
● Set digital strategies for your assigned customers, considering their specific requirements
● Suggest, design and implement digital projects to increase customer ROI
● Address client queries effectively and in a timely manner
● Present social media strategies and performance metrics to management and clients
● Analyze digital campaigns success
● Stay up-to-date with digital trends
● Related experience is desirable
● Knowledge of CRM software
● Understanding of online marketing tools and social media platforms
● Experience with customer service and account management is a plus
● Excellent verbal and written English
● Strong analytical and communication skills
● Opportunity for developing your talents in many areas
● A young and ambitious team (we occasionally provide pancakes and last minute tasks always come with a chocolate);
● Open communication at all levels in the company
● Conveniently located modern office in Sofia
● Daily fruits, drinks & snacks in the office
● Financial compensation for good results
● Accommodation and food at low rates
● Killer parties : )
The duration of the internship can be between 3 and 12 months, depending on the intern's availability.
HOW TO APPLY:
Send you CV and Cover letter to [email protected]