Customer Relationship Assistant

Business Studies and/or Management Science, Communication and Information Sciences, Education and/or Teacher Training
Bulgaria
Sofia
Period: 
1 May, 2021 to 1 Jan, 2022
Deadline: 
1 Jul, 2021

General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

NB! This opportunity is available only for university students, eligible to do an Erasmus+ internship abroad.

We are looking for a talented Customer Relationship Assistant to join our team. You will manage our client portfolio to help our clients improve their web presence.

As a Customer Relationship Assistant / Account Manager, you will have develop your marketing skills with a customer service approach. You should have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:

  • Act as the point of contact for clients for digital management matters
  • Build strong, long-term client relationships and maintain frequent contact
  • Set digital strategies for your assigned customers, considering their specific requirements
  • Suggest, design and implement digital projects to increase customer ROI
  • Address client queries effectively and in a timely manner
  • Present social media strategies and performance metrics to management and clients
  • Analyze digital campaigns success
  • Stay up-to-date with digital trends

Requirements:

  • Related experience is desirable
  • Knowledge of CRM software
  • Understanding of online marketing tools and social media platforms
  • Experience with customer service and account management is a plus
  • Excellent verbal and written English
  • Strong analytical and communication skills

We Offer:

  • Opportunity for developing your talents in many areas
  • A young and ambitious team (we occasionally provide pancakes and last minute tasks always come with a chocolate);
  • Open communication at all levels in the company
  • Conveniently located modern office in Sofia
  • Daily fruits, drinks & snacks in the office
  • Financial compensation for good results
  • Accommodation and food at low rates
  • Killer parties : )

DURATION:

  • The duration of the internship can be between 3 and 12 months, depending on the intern's availability.

If you would like to join our team, please send a detailed resume in English with a current photo.

Keywords

Customer Relationship, Assistant  
Requirements
Languages: 
English: Independent User B2
Skills: 
Customer Relationship, Assistant