NB! This opportunity is available only for university students, eligible to do an Erasmus+ internship abroad.
We are looking for a talented Customer Relationship Assistant to join our team. You will manage our client portfolio to help our clients improve their web presence.
As a Customer Relationship Assistant / Account Manager, you will have develop your marketing skills with a customer service approach. You should have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.
- Act as the point of contact for clients for digital management matters
- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Present social media strategies and performance metrics to management and clients
- Analyze digital campaigns success
- Stay up-to-date with digital trends
- Related experience is desirable
- Knowledge of CRM software
- Understanding of online marketing tools and social media platforms
- Experience with customer service and account management is a plus
- Excellent verbal and written English
- Strong analytical and communication skills
- Opportunity for developing your talents in many areas
- A young and ambitious team (we occasionally provide pancakes and last minute tasks always come with a chocolate);
- Open communication at all levels in the company
- Conveniently located modern office in Sofia
- Daily fruits, drinks & snacks in the office
- Financial compensation for good results
- Accommodation and food at low rates
- Killer parties : )
- The duration of the internship can be between 3 and 12 months, depending on the intern's availability.
If you would like to join our team, please send a detailed resume in English with a current photo.