Customer Relationship Assistant

NB! This opportunity is available only for university students, eligible to do an Erasmus+ internship abroad.

We are looking for a talented Customer Relationship Assistant to join our team. You will manage our client portfolio to help our clients improve their web presence.

As a Customer Relationship Assistant / Account Manager, you will have develop your marketing skills with a customer service approach. You should have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:

• Act as the point of contact for clients for digital management matters
• Build strong, long-term client relationships and maintain frequent contact
• Set digital strategies for your assigned customers, considering their specific requirements
• Suggest, design and implement digital projects to increase customer ROI
• Address client queries effectively and in a timely manner
• Present social media strategies and performance metrics to management and clients
• Analyze digital campaigns success
• Stay up-to-date with digital trends

Requirements:

• Related experience is desirable
• Knowledge of CRM software
• Understanding of online marketing tools and social media platforms
• Experience with customer service and account management is a plus
• Excellent verbal and written English
• Strong analytical and communication skills

We Offer:

• Opportunity for developing your talents in many areas
• A young and ambitious team (we occasionally provide pancakes and last minute tasks always come with a chocolate);
• Open communication at all levels in the company
• Conveniently located modern office in Sofia
• Daily fruits, drinks & snacks in the office
• Financial compensation for good results
• Accommodation and food at low rates
• Killer parties : )

DURATION:

• The duration of the internship can be between 3 and 12 months, depending on the intern's availability.

If you would like to join our team, please send a detailed resume in English with a current photo.