Customer Service and Sales Internship German speakers HENCS2809

Business Studies and/or Management Science, Communication and Information Sciences, Social Sciences
United Kingdom
Melksham
Period: 
1 Dec, 2020 to 1 Dec, 2021
Deadline: 
29 Oct, 2020

General information

Duration: 
12 months
Commitment: 
Full-time
Description: 

Start date Flexible

This pioneering company is seeking an enthusiastic customer service and sales intern to join their relaxed but focused, hardworking and friendly team. This host is growing nationally and internationally, and this role is central to the launch of the German territory business.   Mentored throughout and based in the UK, you will assist in a range of activities initially within customer service and sales and as the German market grows, into the marketing arena. This is a great opportunity to reach new heights with this fast-growing organization and a valuable addition to your CV. If you are at end of your studies this could lead to the offer of a permanent contract.

Are you eligible?
Are you a registered student? Or Are you eligible to participate in the Erasmus+ programme?

Tasks
Answering customer queries by phone, email and webchat
Processing orders and preparing dispatch paperwork
Liaising with warehouse, based in German, for picking and packing
Providing quotes and information to consumer and reseller customers
Ensuring all orders are accurately processed, picked and dispatched each day
Proactive communications with customers
Liaising with couriers regarding missing or damaged deliveries including making claims
Processing brochure requests, post, and answerphone messages

Personal Skills
Strong verbal and written communication skills
Strong math’s skills
Computer literate
Ability to work in a team and under own initiative
Customer service or sales experience a bonus
Willingness to learn new skills Good to have
Driving license

Compensation: 
Financial compensation
Accommodation
Transportation costs

Additional Information

How to apply STEP 1) Please, register with us at http://www.espauk.com/students/student-registration/ STEP 2) Please, log in to your account in http://www.espauk.com/students/student-application/ and then click on the button APPLY next to the vacancy name. If you have any problems applying for this vacancy please email us at: [email protected] and in the subject please indicate the Name + the code of the vacancy you have issues to apply to.
Requirements
Languages: 
English: Independent User B2
German: Proficient User C1