Customer Service, Ticket Agent and Community Manager Trainee (November 2019)

Business Studies and/or Management Science, Communication and Information Sciences, Languages and Philological Sciences
Spain
Barcelona
Period: 
25 Nov, 2019 to 25 Feb, 2020
Deadline: 
30 Oct, 2019

General information

Duration: 
3 months
Commitment: 
Full-time
Description: 

We are a young and dynamic B2B company that allows customers to experience the amazing city of Barcelona through ticket sales of tours and activities.

We work with the main attractions of the city including Parc Güell, Sagrada Familia and Casa Batlló. We are also official agents of FC Barcelona. We are looking for young and motivated people to join our team.

Tasks:
- Managing social media accounts
- Customer service online, telephone and in person
- Web editing
- Managing tickets sales
- Managing refunds
- Controlling availability.
- Sales and promotion
- Front desk

Requirements:
- Good level of English
- Spanish would be an advantage as any other language
- Positive and proactive, good decision making skills
- Knowledge of HTML and Photoshop would be an advantage but this is not a requirement.

Benefits:
- €250 monthly
- Free entrance to some of the best museums, attractions, tours and excursions in Barcelona

Internship hours:
- 5 days a week / 8 hours a day

Duration:
- Minimum stay 3 months, preference given to candidates who can stay for a longer period.

 

Compensation: 
Financial compensation
Salary

Keywords

Tourism  Social Media  Customer Service  
Requirements
Languages: 
English: Independent User B2
Spanish: Basic User A2