CUSTOMER SERVICE TRAINEE with Italian

Business Studies and/or Management Science, Communication and Information Sciences
Slovakia
Bratislava
Period: 
1 Jul, 2023 to 1 Dec, 2023
Deadline: 
30 Jun, 2023

General information

Duration: 
5 months
Commitment: 
Full-time
Description: 

This internship is a part of the Placement Slovakia program organizing professional internships for foreign higher education students in Slovakia within Erasmus+ program.  All applying candidates have to be confirmed to receive an Erasmus+ learning agreement for traineeships, provided by their higher education institution covering the whole internship period.

Company profile:

This position is in a Slovak branch of a global company present around the world, with its business center in Bratislava being  the largest regional business center. We provide centralized, efficient and cost effective financial accounting and transaction services for our geographically diverse clients across the world. The Bratislava Business Center is a key part of transformational business activities with great career opportunities. It is located in a modern office building in a Bratislava city center.

Position description:
- International environment & multi-cultural teams located in different EU countries
- Unique departmental atmosphere
- Customer service department: order processing & first point of contact for company customers via email and phone
- ERP & CRM experience (Salesforce, SAP, Oracle, BAAN etc)
- Daily usage of foreign languages
- Contribute to revenue increase
- Problem solving, customer satisfaction, Process improvements

Qualifications:

•    Higher Education Student or graduate
•    Fluency in English Language + Italian 
•    Good communication skills
•    Willing to develop, learn, Communicative, Collaborative, Team player, Proactive attitude, Flexibility
 

Knowledge and skills the trainee can learn during the internship:

Trainee will get new knowledge about the customer service process management in a corporate world. He/She can get training and experience with SAP, Saleforce, Oracle, etc. He/She can face real working and multicultural environment challenges and learn the ways how to address them.

Benefits: 

  • Free accommodation provided,
  • Lunch allowance
  • Professional training courses
  • Possibility to get a Full- time employment offer after the internship
  • Support by our team before and during the internship

 

Interested candidates please apply by submitting an online application form at www.placementslovakia.com

We look forward to hearing from you!

Compensation: 
Financial compensation
Accommodation
Lunch vouchers
Other
Requirements
Languages: 
English: Proficient User C1