Czech Customer Service Agent in Athens, Greece

Business Studies and/or Management Science, Communication and Information Sciences, Engineering and/or Technology
Greece
Athens
Period: 
7 Jun, 2019 to 31 Dec, 2019
Deadline: 
30 Sep, 2019


General information

Duration: 
12 months
Commitment: 
Full-time
Description: 

Chcete Mluvit Cesky? Would you be interested to experience life by working in historical city of Athens in Greece?  If you are native, or near native speaker, of the Czech language and have a technical mindset with good knowledge of computers, you might be the person we are looking for!  

 

It is a great opportunity to work for a multinational company based in Athens.  At the same time you will be meeting new people, making new friends, enjoying the Greek lifestyle, sun & culture.

Randstad's multilingual recruiters invite you to participate at our online live chat event for this position!  We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our recruitment consultants & ask us any questions you may have. It is easy and free, all you need to do is register for the time that suits you best at the links above by using your smartphone, tablet or computer to join our live chat session. No need to download an app or software. We look forward to chatting with you online!

benefits

Our client offers the following benefits for this Czech Customer Service Agent position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

 

responsibilities

Your daily tasks as a Czech Customer Service Agent will include:

  • Act as the first point of contact for all Czech speaking clients
  • Respond and record customer inquiries raised through free phone lines for customers and chats.
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • Troubleshoot through the use of open questions, support documents and system training
  • Be able to offer recommendations to common problems or frequently asked questions

requirements

 

In order for your profile to match this Czech Customer Service Agent role, you need to have the following skills: 

  • Be familiar with high-tech gadgets and customer service
  • Speak Czech to a native or near native standard and 
  • Have a good level of the English language
  • Have good communication skills and an outgoing personality

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Have some questions first? Feel free to contact our multilingual unit at [email protected] .

Compensation: 
Financial compensation
Salary
Accommodation
Transportation costs
Lunch vouchers
Health Insurance
Years of Experience required: 
No

Additional Information

14 salaries per year as per the Greek law.
Requirements
Languages: 
English: Independent User B2
Czech: Proficient User C2