Design, Marketing, Communication & Customer Support Intern

Art and Design, Communication and Information Sciences, Social Sciences
United Kingdom
Edinburgh
Period: 
5 Jan, 2020 to 5 Jun, 2020
Deadline: 
16 Dec, 2019


General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

 

Quick Summary:

  • Are you able to write persuasively, create and edit images, record and edit video?  

  • Are you friendly, outgoing and can speak English very well (or are a near-native speaker?)
     

Yes - great!  We want you on our team!  We are offering a paid internship for 3 months, which can be extended into further opportunities if we get along well and you like the job.

 

About Us:

Our company was founded in 2016.  We are Britains first specialist 'brain food supplement' manufacturer.

Our scientifically-proven and naturally-sourced products help our customers to work, relax and sleep better.

Our aim is to offer personalised brain supplements, easily and conveniently, delivered direct, so that everyone can choose how they think and feel.

We are a small team of hardworking and motivated people from various walks of life. We are growing rapidly and on track to increase turnover significantly this year.  Our website: https://www.brainzyme.com/pages/brainzyme-product-reviews

 

The Intern's Role - Main Responsibilities:

1. Online and offline outreach to influencers - bloggers, vloggers, social media, traditional media to place samples, get feedback and reviews (target audiences - primarily students, professionals).

2. Working with the Marketing Manager, you would help create content for social media/ web that would drive traffic.  This could include blogs, vlogs or other media you create.

3. Brainstorming with the marketing and design team on overall strategy and communication points.

4. Responding and resolving customer issues (training the customer service Bot).

5. Presenting your plan and progress at staff meetings.

 

Person specification - Essential:
 

It would be essential you have a portfolio of work and/or experience with digital marketing - examples and success stories.
 

It would be essential that you could do these tasks:

  • Visual & Web Editing (Canva, Photoshop, Illustrator, web) - create banners, buttons, graphics, landing pages and mini-websites.

  • Video Editing (and editor) - creating attractive vlog segments and mini-ads.

  • ​Copyrighting & Content Writing (any software) for marketing, SEO and advertising.

 

Person specification - Desireable:

Design, Communications or Marketing background.

Detail-oriented. 

An interest in health and food supplements in general.

 

Optional:

Foreign Language skills welcomed!

 

Support:

Management Support:  You will have direct access to the general manager and your line-manager.  From day one, you will go through an on-boarding process that is clearly documented, that allows you to meet all the members and be given clear direction, encouragement and support.   You will be part of weekly meetings with the general manager and daily with your line-manager.

 

Training: 

We have an extensive resource of in-house training materials (and SOP’s) that will equip you with skills helpful in this position and your career into the future.

For example, you will be given specific training related to the tasks you undertake, such as;

1. How to write a blog post that will be ranked #1 on Google, or 

2. How to outreach and work with influencers, or 

3. How to phrase questions and answers so that a customer service BOT could use.

 

We are a small team, a start-up, so there is lots of potential for the future, and plenty of room for you to make a real impact on day-to-day operations.  We are now looking forward to a growth stage in 2020. The right candidate can join us - and we can grow together!

 

Compensation: 
Financial compensation
Salary
Years of Experience required: 
Yes

Additional Information

Please apply for this position if you have the right to work in EU or UK, as we cannot offer a visa for this position. If you are EU or EEA citizen, you can apply for this position, and regardless of Brexit, we will work with you to find a way!
Requirements
Languages: 
English: Proficient User C1