Digital Marketing and Customer Relationship assistant Manager Tourism

Business Studies and/or Management Science, Communication and Information Sciences, Education and/or Teacher Training
Turkey
Istanbul
Period: 
1 Aug, 2022 to 24 Jan, 2023
Deadline: 
31 Jul, 2022


General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

Digital Marketing and Customer Relationship assistant Manager Tourism

 

We are looking for a Digital Marketing and Customer Relations Assistant manager in Tourism Freelance 100% remote work

Missions

 

Digital Marketing :

 

  • Content marketing, copywriting by writing content on social networks, our blog, landing page, newsletters/email, white papers but also for video scripts.

 

  • Participating in the marketing strategy.

 

  • Rewriting and/or writing textual content for our websites, optimising the SEO strategy in English and French

 

  • Developing new pages for the websites

 

  • Create other online content (videos, podcasts, articles)

 

Customer relationship management & booking

 

  • Checking and answering emails

 

  • Answering questions and phone calls and WhatsApp

 

  • Handle booking requests, send quotes

 

  • Respond to customer reviews

 

  • Posting photos on FB and sending emails

 

  • Checking weekend and evening bookings

 

  • Ensure there are enough guides for the tours

 

  • Let the guides know how many people they will have on the tours

 

  • Manage cancellation of bookings

 

  • Check and manage availability of bookings

 

  • Communicate and cooperate with the team to achieve a common goal

 

 

Event management :

 

  • Manage and organise experiences and events
  • Work with management to develop new events and tours.
  • Acquire new partners for business development and sustain relationships (email, phone and meeting)

 

 

You must be :

 

  • Fluent in English and French C1 to C2
  • Have a perfect command of French and English, both spoken and written, high level of communication skills
  • Be flexible and multi-task

 

  • Have digital marketing SEO skills, copywriting
  • Work independently
  • Be flexible and available

 

 

 

Salary:

This will be discussed at the end of your recruitment process. It depends on your training and your level of education.

 

Mission 3 Months Renewable Year 39h00 per week Friday I Saturday I Sunday I Monday I Tuesday

 

Benefits :

  • Work from home
  • Why join our company Riviera bar crawl Tours

 

Vision:

 

Fun social experiences that promote bonding and contribute to the well-being of everyone in the world.

 

Missions:

 

  • To develop fun experiences of entertainment, leisure and well-being
  • To bring together people of all nationalities and socio-economic backgrounds
  • To encourage the discovery of tourist destinations and promote local culture and heritage
  • To participate in the development of a social and solidarity-based economy
  • To respect people, the environment and local lifestyles.

 

Objectives :

 

  • To encourage the creation of federative events that favour synergy between people.
  • Promote the sharing of local experience and know-how
  • Develop the local economy and the social and solidarity economy
  • Contribute to the well-being of everyone with experiences
  • Develop the concept in Europe and worldwide
  • You will assist the Business Manager on a daily basis in the management of his various structures in the field of tourism and events...

 

 

Compensation: 
Financial compensation
Requirements
Languages: 
English: Proficient User C2