Eco Youth Hostel Barcelona: paid front desk and social media internship from March 2020

Business Studies and/or Management Science, Languages and Philological Sciences
Spain
Barcelona
Period: 
15 Mar, 2020 to 30 Nov, 2020
Deadline: 
1 Mar, 2020

General information

Duration: 
4 months
Commitment: 
Full-time
Description: 

Do you study tourism, business, marketing, and/or languages and would like to gain or broaden your work experience in the hospitality sector? Are you a pro-active and positive person who would like to join a responsible business? Then we have the right placement for you! Throughout the year, Sleep Green - Certified Eco Youth Hostel offers remunerated full-time internship positions for a minimum duration of four full months.

Sleep Green is a small, friendly youth hostel in the center of Barcelona near the main square Plaza Catalunya. It was created from the passion to minimize the impact of the hostel's business operations on natural resources. In recognition of the commitment to sustainable tourism, Sleep Green is the first urban youth hostel in Spain that was awarded the EU Ecolabel.

The main tasks and responsibilities of the internship comprise front office management and include:

  • Welcoming guests and completing all necessary procedures when guests arrive and depart

  • Handling cash and controlling payments

  • Dealing with a wide range of guests’ requests

  • Informing guests about Barcelona’s sightseeing attractions

  • Assisting customers in making travel arrangements

  • Actively providing information about the hostel’s eco concept and answering related questions

    The internship further involves:

  • Planning and implementing digital marketing activities, i.e. administration of social media channels (Instagram, Facebook, Pinterest, Twitter)

  • Writing blogs for the hostel’s webpage

  • Organizing and leading leisure group activities (only during high season)

  • Other projects and tasks subject to the requirement of the hostel or interest of the student, e.g. reputation management, translations, etc.

  • Light housekeeping, i.e. maintaining a general cleanliness at the hostel, washing and drying hostel sheets, and providing laundry service to guests

    Requirements:

  • The full-time internship must be a compulsory part of the candidate’s tourism, marketing, business and/or language studies and/or must be support through the Erasmus+ program

  • Minimum availability of four full months

  • High level of English and Spanish; knowledge of other languages is a plus

  • Excellent interpersonal and communication skills; intercultural sensitivity; open-mindedness

  • Service-minded and guest-oriented attitude

  • Willingness to take on responsibility

We offer:

  • 350€ pocket money per month
  • Public transportation ticket for zone 1 of Barcelona for internships lasting six months
  • Opportunity to obtain an insight into the management of a small business and to contribute own ideas
  • ​Fun, yet responsible work climate in a small, international team

  • Challenging tasks

  • Regular supervision, feedback sessions, and guidance where required

Compensation: 
Financial compensation
Salary
Transportation costs
Years of Experience required: 
No

Keywords

Eco youth hostel  Barcelona  Spain  Digital marketing  Hospitality  Sustainability  Languages  Front desk  Customer service  Social media  Tourism  

Additional Information

Please note, this internship is only available to students who need to complete a mandatory internship for their studies and/or who are eligible for the Erasmus+ grant. No accommodation is provided during the internship.
Requirements
Languages: 
English: Independent User B2
Spanish: Independent User B2
Level of Studies: 
Bachelor
Skills: 
Language skills
People skills
Communication skills
Organisational skills