General information
- Management of room reservations and other accommodation services.
- Design and execution of commercial actions in accommodation
- Communication and customer service in the hotel and tourism sector
- Reception and customer service
- Organisation and provision of reception services in accommodations
- Communication and customer service in the hotel and tourism industry
- Protocol management
- Role of the middle management in the prevention of occupational hazards
- Management of accommodation departments
- Departmental management processes in the accommodation area
- Quality management processes in the hotel and tourism area
- Executing and controlling the development of commercial actions and bookings
- Communications, complaint handling and resolution manager
- Reservations manager
- Carrying out reception activities
- Manage departments in the accommodation area
Additional Information
