Erasmus internship Reception in Mallorca (300€/month, free accomodation and meals)

- Management of room reservations and other accommodation services. - Design and execution of commercial actions in accommodation - Communication and customer service in the hotel and tourism sector - Reception and customer service - Organisation and provision of reception services in accommodations - Communication and customer service in the hotel and tourism industry - Protocol management - Role of the middle management in the prevention of occupational hazards - Management of accommodation departments - Departmental management processes in the accommodation area - Quality management processes in the hotel and tourism area - Executing and controlling the development of commercial actions and bookings - Communications, complaint handling and resolution manager - Reservations manager - Carrying out reception activities - Manage departments in the accommodation area