Field Operations Intern

Business Studies and/or Management Science
Germany
Hamburg, Hannover, Leipzig, Essen, Berlin, Stuttgart, Cologne, Munich
Italy
Rome, Milan, Venice, Olbia, Catania
France
Paris, Lyon, Bordeaux, Toulouse, Marseille
Period: 
1 Apr, 2021 to 30 Nov, 2021
Deadline: 
16 Apr, 2021

General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

We’re a fast-growing digital company taking the travel industry by storm. We started off as a 3 van rental company in Portugal in 2013, and have since become Europe’s largest campervan rental company. With a fleet of 1.000+ vehicles, Indie Campers currently operates over 40 locations across Europe. We’ve been recently chosen by the Financial Times as the #38 fastest growing company in Europe and #2 in the Travel sector. We’re also a tight-knit group of friends who love spreading the travel bug. And guess what — we’re hiring!

As an Indie Campers Operations Intern you’ll be representing our brand in person, providing our guests with a world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step.

 

What you´ll do:

  • Doing check-ins and check-outs of campervans, registering guests, processing payments, and explaining the vehicle functionalities, reservation details and terms & conditions.
  • Inspecting, cleaning and preparing our campervans after each booking, and handle any issues that may arise to make sure operations run smoothly.
  • Maintaining updated information on van availability, reservations and guest communications.
  • Who you are:

  • You’re a student in Hospitality, Tourism or a related field (Bachelor's, Master’s or Technical Schools) looking for an internship to gain experience in the sector.
  • You have a work permit, a valid driver's license and feel confident enough to drive a campervan (mandatory).
  • You’re available for a full-time (40 hours) internship with flexible working hours (mandatory).
  • You have a natural talent for connecting with people and have a strong customer service orientation.
  • You’re a problem solver who thrives on creating solutions, and is not afraid to get their hands dirty.
  • You’re passionate about providing a service with care and going the extra mile.
  • Travelling is one of your life’s greatest pleasures.
  • Internship options:

  • 4-6 Months internship starting on the 1st of April 2021
  • 2-3 Months internship starting on the 1st of July 2021
  • What we offer:

  • Paid, full-time internship in a young, fast-growing and innovative company (accommodation not included).
  • Continuous training and coaching to develop the skills that matter to you.
  • A role where you can provide guests a more personal, alternative holiday experience.
  • International opportunities and real chance of integration after the internship.
  • Be a part of our success and apply now!

Compensation: 
Financial compensation
Salary
Requirements
Languages: 
English: Proficient User C1
French: Proficient User C1
German: Proficient User C1
Italian: Proficient User C1
Level of Studies: 
Bachelor
Skills: 
Driver's license