Front desk internship at youth hostel in Barcelona - available from May 2023

Business Studies and/or Management Science, Languages and Philological Sciences, Social Sciences
Spain
Barcelona
Period: 
1 May, 2023 to 31 Dec, 2023
Deadline: 
31 Aug, 2023

General information

Duration: 
4 months
Commitment: 
Full-time
Description: 

Sleep Green - Certified Eco Youth Hostel is an environmentally-friendly youth hostel in the center of Barcelona near the main square, Plaza Catalunya. It is small, cozy, and equipped with a comunal kitchen, shared bathrooms and dormitories of 4 to 6 beds. The concept of Sleep Green is based on respectful travelling, meaning paying respect to the local community, fellow travellers, the hostel staff, and oneself. The hostel was granted the EU Ecolabel by the European Union for being a responsible business.

From September there are two internship positions available for the front desk position, most suitable to tourism and/or language students. The tasks and responsibilities include but are not limited to:

  • Taking care of reception / front office duties (making check-ins and check-outs, handling payments, handing out information about Barcelona's sightseeing attractions, providing customer service and supporting with travel arrangements, etc.)
  • Helping with marketing activities
  • Reputation management (optional)
  • Light housekeeping (this is a shared responsibility between the team and includes facilitating laundry service and maintaining a general cleanliness at the hostel)

 

Requirements:

  • High level of English and Spanish (at least B2) 
  • Positive attitude
  • Open-minded personality
  • Excellent people skills 
  • High motivation
  • Minimum availability of 4 months
  • Full-time internship (40h/week)
  • Enrolment in university course (this internship needs to be a mandatory part of your studies and/or you need to be eligible for the Erasmus+ grant)

 

Benefits: 

  • 350€ pocket money per month
  • Internships lasting six months also include a public transportation ticket for zone 1 of Barcelona
  • Candidates joining this internship program will have the opportunity to gain global knowledge about the hospitality sector
  • Excellent learning experience in a small, international team

 

IMPORTANT NOTES: please only apply if you fulfil the requirements (language skills, minimum availability of 4 months, and current enrolment at university). Note that this internship does not include free accommodation. 

 

 

 

 

 

Compensation: 
Financial compensation
Salary
Years of Experience required: 
No

Keywords

Hostel  Barcelona  Spain  Tourism  Front desk  Customer service  Languages  English  Spanish  Business  

Additional Information

IMPORTANT NOTES: please only apply if you fullfil the requirements (language skills, minimum availability of 4 months, and current enrolment at university). Note that this internship does not include free accommodation.
Requirements
Languages: 
English: Independent User B2
Spanish: Independent User B2
Level of Studies: 
Bachelor
Skills: 
Positive mindset
Responsibility
Communication skills
Organisational skills
Patience
Language skills
Motivation