Guest Experience intern

Art and Design, Languages and Philological Sciences, Social Sciences
Spain
Bilbao
Period: 
1 Sep, 2019 to 15 Sep, 2020
Deadline: 
31 Oct, 2019

General information

Duration: 
3 months
Commitment: 
Full-time
Description: 

Job Description:
- Communication with guests prior to arrival to coordinate schedules, check-ins, etc.
- Welcome guests at the apartment, collect their passport information, explain the features of the apartments and how to operate some elements (heating, tv...i), provide advice on the area ...
- Address possible customer needs / emergencies
- Be the contact person of the guests during their stay
- Enter the guests' information in the tourist registry

Requirements:
- English and some level of Spanish
- People's person
- Passion for tourism and helping others

Place of work:
- Our office in the heart of Bilbao

Compensation: 
Financial compensation
Salary
Transportation costs
Reimbursement costs
Requirements
Languages: 
English: Proficient User C1
Spanish: Independent User B1
Level of Studies: 
Bachelor