Guest Officer

Job brief

All of our team at Anemi Hotel & Suites, located in the heart of Kato Paphos, is focused on delivering high quality and excellent customer service standards. We are looking for a talented, motivated individual who shares our philosophy, for the position of Guest Officer. 

What we expect from you:

To escort educational groups on a tour of the hotel and provide relevant information folders

•  To be available and extend a warm, natural welcome and farewell to all hotel guests
• To contact all regular and VIP guests upon arrival and maintain such contact at regular intervals
• To assist all guests with their enquiries and concerns and solve any minor problems that may arise
• To handle any guest complaints and queries whenever necessary
•  To offer guests suggestions that will make their stay more enjoyable
• To process guest questionnaires and produce the monthly guest satisfaction report
• To coordinate weekly welcome Management Cocktail Parties for guests
• To promote and actively participate in all Public Relations activities
  to over look and manage all social media channels of the hotel

   Qualifications & Experience:
   Studies at Humanities,business, marketing, languages
   

  Remuneration:
  A competitive remuneration will be offered based on skills and experience

  Perferably period 3 to 6 months.

  Please send your CV to [email protected]