Guest Relations and Reception Internships program in the Tourism and Hospitality in Antalya ,Türkiye within Erasmus + Traineeship Programme ( 2022-2023)

Business Studies and/or Management Science, Communication and Information Sciences, Languages and Philological Sciences
Turkey
Antalya
Period: 
1 Jul, 2023 to 1 Sep, 2023
Deadline: 
15 Jun, 2023


General information

Duration: 
2 months
Commitment: 
Full-time
Description: 

If you want to gain an unforgettable professional experience and experience in our 5-star hotels located in the Antalya tourism region, one of the best tourism destinations in Europe, we are happy to invite you to join our program.

Our hotels’ teams consist by highly motivated individuals! 

We love Turkish hospitality & wish to offer an added value service to our guests.

Join our five stars hotels' team  in Antalya for the 2023 season. We are looking for interns to start either in April to end of June and July to end of September/mid of October. 

Front Office Management and Guest Relations : In a nutshell, a guest relations personal—also frequently referred to as a guest relations coordinator or guest relations specialist—is tasked with a wide variety of responsibilities, including: Managing guests' experiences. Greeting and checking in guests as they arrive. Ensuring guests have a pleasant experience.
Guest Relation Officer Skills
Responding quickly and efficiently to guest concerns.
Assisting guests throughout the check-in process.
Relating information about amenities and other relevant information for incoming guests.
Contributing to the development of customer satisfaction programs.

Receptionist:

The  duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or,doing check in and cehck out processing.

our provides to interns
- Free shared room accommodation and three times meals  in the hotel workers' residence (with tha same gender another Erasmus Students from EUrope)
-transfer from Antalya airport to Hotel and end of programme traisfering from hotel to Antalya airport .

Compensation: 
Financial compensation
Accommodation
Lunch vouchers
Years of Experience required: 
No

Keywords

receptionist,  guest relations  animator  tourism and hospitality  hotel  
Requirements
Languages: 
English: Independent User B2
French: Independent User B2
German: Independent User B2
Russian: Independent User B2
Skills: 
communication skills
problem solwing skills
team working skills