Hospitality Internship Reception/ Front and Back Office in Berlin

Business Studies and/or Management Science, Communication and Information Sciences, Languages and Philological Sciences
19 Apr, 2020 to 19 Jul, 2020
31 Mar, 2020

General information

3 months

We are a hotel in the middle of the hip and bohemian district Berlin-Friedrichshain, run by a young, privately-owned hotel group.
In addition to our Berlin location, we also have two 3***+ hotels and one hostel in Prague’s city center.

We are looking for enthusiastic and motivated interns (m / f) for the Rezeption /Front and Back Office department at our Berlin location.


Your profile:
You are currently studying or further training tourism, business administration, logistic or commodities management.
You are looking to gain work experience in hospitality and you would like to do this in Berlin.


You have got:
-A mind of working independently
-Extensive knowledge of MS Office (Excel, Word, Outlook)
-Solid English and good German skills (and preferably other foreign languages)

-A well-groomed appearance and good manners
-A friendly and helpful nature, even under stress
-Intercultural experience and strong communication skills
-The ability to integrate and work well in a team
-Interest in new tasks and challenges


Field of Activity – Front Office/Reception:
-Working with our reservation software
-Taking and edit reservations
-Check in/Check out, Billing
-All types of guest correspondence/Care of guests in-house
-Room check

Field of Activity – Back Office:
-Billing & accounting
-Helping the management
-Controlling the booked reservations
-Managing statistics and charts

-Controlling and fixing the invoices 


Additional tasks:

-Processing applications of interns and employees

-Weekly reporting of important new information to reception and housekeeping team and other tasks concerning communication

-Keeping the reception area and the work environment clean

-Learning how the Housekeeping Team works to be able to help when necessary


We offer:
-An exciting internship in an attractive environment
-A wide range of tasks and a high level of individual responsibility
-A young team in the most interesting cities in Europe
-Free accommodation at the hotel in the popular district Friedrichshain


Date of joining / Duration: upon consultation, at least 3 months
We are looking for significant applications including cover letter and personal data sheet.

Financial compensation
English: Independent User B2
German: Independent User B2