HOTEL'S RESERVATIONS DEPARTMENT INTERNSHIP IN TENERIFE

Business Studies and/or Management Science, Communication and Information Sciences, Languages and Philological Sciences
Spain
Tenerife - Costa Adeje
Period: 
21 Sep, 2023 to 21 Sep, 2024
Deadline: 
21 Jan, 2024

General information

Duration: 
3 months
Commitment: 
Full-time
Description: 

 

The student will be part of the Call Center team at a four star hotel.

The main taks is attending calls, emails or by any other means of cummincation to customers who contact the Reservations Department, requesting to make a reservation, price and/or availability information, hotel information, incident management and assistance to the commercial department. 

The functional content and responsibilities are:
• Responsibility to provide excellent telephone service in accordance with the service standards of the hotel chain;
• Support in commercial actions of the international and local market by sending offers;
• Assistance in the operational management of groups (contributions);
• Punctual participation in fairs, workshops and roadshows in the sector;
• Reserve management actions.

 

The activity will be carried out during the week, every day from Monday to Friday. 
It will therefore not be held during the weekend and on public holidays.

 

It is mandatory to provide a learning agreement from your school/university and a EU Passport/ID.

From 3 to 6 months of duration.

More info, starting dates and opportunities: [email protected]

Compensation: Financial compensationAccommodationLunch vouchers

Compensation: 
Financial compensation
Accommodation
Other
Years of Experience required: 
No

Keywords

Reservations  Tenerife  Hotels  Internship  

Additional Information

We offer a personal service during your internship.
Requirements
Languages: 
English: Independent User B1
Spanish: Proficient User C1
Level of Studies: 
Bachelor