HR and customer service internship-English speakers

Are you looking for a digital marketing internship? Do you want to learn more about Online Marketing and SEO? Then this internship is perfect for you. We are searching for interns right now because our platform is growing rapidly!

coLanguage is specialized in finding and matching peer-to-peer Skype language teachers. Moreover, we offer free online language courses.

As an intern, you will be involved in our marketing activities as well as HR tasks. You will cooperate with a young and international team in a student-minded working environment. Our office is located in Valencia, Spain and is open for international students and Erasmus+ internships.

Your tasks

• Manage and improve our customer service (email, Skype calls, tickets from our CRM system)
• Screen new lesson requests (private / cooperate clients), manage 1on1 and group courses
• Recruit new teachers, screen applications and help to scale our teacher database
• Securing teacher quality by performing job interviews on Skype with new teachers
• Conduct customer satisfaction surveys to identify bottlenecks
• Spot and present new marketing opportunities, help to implement them
• (Optional) get insights into our SEO marketing strategy and keyword research, help to promote our products and increase our organic traffic

Your Profile

• Motivated to work with clients (students and teachers)
• You are dedicated, reliable and you have a hands-on mentality
• Ability to work independently and capable of taking initiative on specific projects
• You are a student or recently graduated in a relevant study like: Economics, Business, Commerce, Marketing, or related field
• Strong written and verbal communications skills in English
• A positive and flexible attitude

What we offer you

• Learn how to scale a peer to peer matching platform
• A great atmosphere and an European international team 
• Learn about customer service and HR and how to implement new strategies 
• Experience a Start-up mentality
• Opportunity to request an Erasmus+ grant
• Opportunity to earn a commission on sales
• Once in a lifetime opportunity to spend your internship time in Spain

Starting date and working hours

• Starting date: August 2022 (We are flexible for the right candidate)
• Duration: minimum 3 months, more is a plus
• Working hours: 30 hours per week
• Compensation: (optional) Erasmus+ Scholarship