ITALIAN SUPPLIER ADVISOR

Business Studies and/or Management Science, Communication and Information Sciences, Social Sciences
Spain
Málaga
Period: 
7 Jan, 2019 to 28 Jun, 2019
Deadline: 
28 Dec, 2018

General information

Duration: 
6 months
Commitment: 
Part-Time
Description: 

Area. CUSTOMER Area
INTERNATIONAL TRADE, MANAGEMENT AND COMMERCE, COMMERCIAL MANAGEMENT

SEARCH FOR EXTERNAL BUSINESS OPPORTUNITIES

  •  Meet or exceed the number of contacts, interactions, quotes, participation in transactions, records, recommendations, testimonials and monthly sales.
  • Search, identify, attract and attract new customers-suppliers with a need to sell through references, social networks, events, marketing tools and sales network activities.
  • Develop online and offline marketing actions, including email marketing, calls, launch and campaign management, visits, etc.
  • Minimum of 10 to 20 hours dedicated to capturing leads and building your pipeline.

 

  • Welcome all potential customers-suppliers, answer questions related to purchase and sale services and, in general, manage the SolarNub experience of the client-provider in the most positive way.
  • Enthusiastically educate all customers-suppliers about the benefits of accessing a new way of doing (selling) Solar through our services and tools.
  • Conduct demonstrations and provide an experience that future customers-suppliers would strongly recommend to friends and colleagues.
  • Identify the need, requirements and preferences of the selling client with the maximum detail and veracity.

CUSTOMER MANAGEMENT

  • Search, find, negotiate, supported in the area of ​​buyers, proposals that are aligned with the need of our selling client.
  • Negotiate the proposals with the client-provider, trying to seek the closure of the opportunity through us, and if necessary, identifying the reasons for not closing.
  •  Receive and process orders from client buyers, receive and process offers from client-sellers, linking the areas of buyers, sellers and operations management.
  • Provide support by phone and email regarding orders, urgent requests, returns and order status initiated by customer-buyers.
  • Identification and detail of problems, situations and customer feedback throughout the sales process.
  • Offer exceptional customer service to provide the perfect experience throughout the negotiation process, as well as continuous support throughout the sales and delivery process.
  • Show creativity / ingenuity in the presentation of solutions (financial, technical, work style, practices, suppliers, equipment and services) to the customers-suppliers that are considering, but are not sure about how to access this new way of doing Solar that SolarNub proposes.
  • Fidelize the company so that it can use us as an alternative channel to solve their needs and selling problems.
  • Favor the recommendation, the user / client as a SolarNub prescriber.

OPERATION MANAGEMENT

  • Coordinate orders with buyers and operations areas, establishing itself as a communication and information channel with the buyer client.
  • Act as a liaison between client-buyers, customer-sellers and control of operations with respect to the required information related to customer orders and inquiries.
  • Elaboration of delivery notes and invoices, as well as the own documentation of the sale, including the sending of means of payment and transfer to the banks.
Compensation: 
No financial compensation
Years of Experience required: 
No
Requirements
Languages: 
English: Independent User B1
Italian: Proficient User C2
Spanish: Basic User A2
Level of Studies: 
Bachelor