Nordic Speaking Advisor in Athens, Greece

Business Studies and/or Management Science, Communication and Information Sciences, Engineering and/or Technology
Greece
Athens
Period: 
21 Mar, 2019 to 31 Dec, 2019
Deadline: 
30 Jun, 2019


General information

Duration: 
12 months
Commitment: 
Full-time
Description: 

The Customer Service Advisor is responsible for making business decisions that deliver superior customer satisfaction. This position requires strong communication skills as you will provide guidance to either Norwegian / Swedish / Finnish / Danish clients of the largest multinational companies.

A great job for native Nordic speakers in Athens, Greece! Want to work at a Multinational company? Does living in a sunny country sound appealing? Pride yourself in offering excellent customer service skills?

If the above is seems appealing and you are also tech-driven, then just keep reading!

If you are native speakers in one of the aforementioned languages, adequate in English, tech-savvy & you would like to experience life living in Athens, Greece, then this is the opportunity for you!

benefits

In return, the company offers to a Nordic Speaker Advisor :

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call center company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

responsibilities

As a  Nordic Speaking Advisor, your responsibilities will include:

  • Provide a high level of customer service to Norwegian / Swedish / Finnish / Danish clients at all times
  • Respond and record consumer enquiries/questions raised through free phone lines for customers
  • Maintain accurate data input of consumer enquiries, questions and feedback on the customer services database
  • Be able to offer recommendations to common technical problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues

requirements

For this Nordic Speaking Advisor position, you need to possess the following skills:​

  • Excellent command in one of the following languages (Norwegian, Swedish, Finnish, Danish)
  • Adequacy in English
  • Communication & listening skills
  • Technical mindset

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Have some questions first? Feel free to contact our multilingual team at [email protected] .

Compensation: 
Financial compensation
Salary
Accommodation
Transportation costs
Lunch vouchers
Health Insurance
Years of Experience required: 
No

Additional Information

14 salaries per year as per the Greek law.
Requirements
Languages: 
English: Independent User B2
Danish: Proficient User C1
Finnish: Proficient User C1
Norwegian: Proficient User C1
Swedish: Proficient User C1