Operations and sales (Italian native)

Business Studies and/or Management Science, Communication and Information Sciences
28 Nov, 2021 to 29 May, 2022
14 Nov, 2021

General information

6 months

We are Swipcar, we started engines in 2018 to be the leading platform for new mobility in southern Europe.

Renting, subscribing to a vehicle, is the fastest growing business in the automotive world and that is why at Swipcar we work hand in hand with the main international finance companies to be able to offer the best deals to our clients.

We believe that cars are no longer bought but used, that is why we are committed to a future of mobility without ties, where customers enjoy the vehicle as a service with a very competitive monthly fee that includes all services (insurance, taxes, maintenance , etc).

We have become the benchmark platform in Spain, Italy and Portugal, but… We like challenges! We believe in the potential we have as a team and our goal is to keep growing and expanding.

We are looking for a person eager to learn to help us continue to accelerate the company's engine in the Italian market!
Your functions will be:
Manage daily operations with customers and suppliers: assist customers with doubts about the renting contract, stock and conditions, carry out a financial risk study (scoring) for renting approvals, follow up for the closing of sales of customers who have already performed the scoring, as well as closing sales.
Resolve incidents during the hiring and post-sale process: vehicle changes, denied in financial risk, contract cancellation, changes in delivery times, stock control.
Develop collaborations with suppliers; in processes and digital solutions: optimization of the resolutions of the financial risk study, modifications of risk conditions, modifications in contract clauses, optimization of the online sales process.
Make continuous reports of sales, operating figures and KPIs.
Post-sale area management: direct contact with customers and suppliers to confirm and communicate delivery times and addresses, in addition to managing changes requested by both customers and suppliers once the renting contract has been signed.
Define the strategy and commercial and operational implementation of new products and services together with the Italian Operations KAM and the different suppliers.

What we offer?
 An enriching and unique experience that serves as an excellent preparation for your professional future.
 Remuneration € 550 per month.
Day: Possibility of half or full day!
Possibility of assuming more responsibility within the team and continuing to grow and develop yourself. You set the limits!
 Catalog offices, at 22 @ in Barcelona, ​​where you can have breakfast, rest and even go for a run and take a shower right there.
 You will have summer and Christmas parties!
 You will have work teams from your first day.
 On your birthday you will have the afternoon free as long as you invite them to breakfast!
Coffee, tea, water and… Organic fruit every week!

Financial compensation
English: Independent User B2
Italian: Proficient User C2
Spanish: Proficient User C1