Internship in Tata Consultancy Services Ltd. for 52 weeks living in Budapest.
Role descriptionService Desk Analyst is providing multilingual infrastructure and application support for an international customer. The person will be the Single Point of Contact for the employees of our customer and all IT related problems will be reported to this team via email, phone, chat or web interface. All problems, incidents or service requests should be resolved on the level of the service desk or escalated to higher level resolver groups.
- Computer Engineering
- Computer Sciences
- Assist users over the telephone, through e-mail/voice mail, and over web interface.
Diagnose and solve software and hardware problems by giving step-by-step instructions
Instruct users on usage of application systems
Learn and implement new technologies, tools, processes and policies
Provide training to other staff members as required
Records partner acquisition activity in a CRM tool
Assists the partner with the registration procedure for joining vidaXL B2B Drop-shipping Platform
- Polish Language
- Technical Support
- Windows PC Usage
Stipend: 220000 HUF Per Month