Portuguese Customer Service Agent in Athens, Greece

Business Studies and/or Management Science, Communication and Information Sciences, Engineering and/or Technology
1 Jan, 2020 to 31 Dec, 2020
30 May, 2020

General information

12 months

Are you a native Portuguese speaker? Are you great with people, and perfectly fluent inPortuguese? Are you a dedicated problem solver and you would like to work in a multinational team environment? 

Well, the opportunity you are looking for is right ahead. As a Portuguese Customer Service Agent, you will provide excellent Service support in the Portuguese language. 


The company offers for the Portuguese Customer Service Agent position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more


If you are to assume the role of the Portuguese Customer Service Agent you will offer your expertise in various situations. Your main duties will include:

  • Act as the first point of contact for all Portuguese speaking clients
  • Interpret and identify the customer’s needs and respond appropriately and professionally
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
  • Be able to liaise with the team leader to resolve any customer technical issues
  • Solidify, maintain and sustain customer relations through customer service and technical support



In order for your profile to match the Portuguese Customer Service Agent role, you should provide:

  • Excellent verbal and written communication skills in Portuguese
  • Proficient user of the English language
  • Be positive, upbeat and thrive on helping others in a fast and friendly way
  • Familiar with latest technology trends


If this sounds like you or someone you know, we want to hear from you today! Apply online for the position Portuguese Customer Service Agent by clicking the link below!

Financial compensation
Transportation costs
Health Insurance
Years of Experience required: 

Additional Information

14 salaries per year as per the Greek law
English: Independent User B2
Portuguese: Proficient User C2