Reception assistant in a chain hotel

Business Studies and/or Management Science, Communication and Information Sciences, Languages and Philological Sciences
Spain
Barcelona
Period: 
1 Aug, 2023 to 30 Nov, 2023
Deadline: 
31 Jul, 2023

General information

Duration: 
3 months
Commitment: 
Full-time
Description: 

IES Consulting - We are human resources professionals with languages and experience who helps European students find internships in Spain. We have contact with many companies from different sectors.  Check our website https://www.ies-consulting.com/en/placement-agency/

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Barcelona is a city that does not leave you indifferent: its colours, contrasts and cultures invite you to discover it. Alows students to have a truly international experience: located in a quiet neighbourhood on the outskirts of Barcelona, it has international clients eager to discover the city.

 

With 1-2 students in the hotel, they can provide personalised training for each of them, consolidating their strengths and improving their weaknesses. You will have a professional experience that will make you invaluable in your future work.

Their team is versatile, and they are all responsable for various tasks. Students are also trained as such, to improve learning and show how different departments of the hotel are managed, especially reception.

To facilitate the students´ experience this hotel offers shared accommodation within its premises, and access to the the staff cantine at breakfast. 

The group that owns this hotel has been collaborating with us since 2010, and is recognised throughout the European Union by providing its students with excellent training in the departments such as front office, booking, events, management, food¬beverage and as Assistant Director.

Its team is multicultural and its main customers are business representatives and families of Spanish and French origin. Given the characteristics of the internship, the student will be immersed in the Spanish culture and thus will be able to improve their level of language, and have a quality experience in the world of tourism.

Monday to Sunday (rotating) - 5 days a week (2 days off), (rotating shifts, 35/40 hours a week)

 

We´re looking for a multi-skilled student to work at the Reception and help in the Restaurant and Bar.

At the Front Office s/he will help with the daily tasks:

  • Check-in and check-out
  • Billing
  • Booking management
  • Customer service: giving information about the hotel´s services and about the city´s main tourist attractions 
Compensation: 
Financial compensation
Accommodation
Lunch vouchers
Requirements
Languages: 
English: Independent User B1
Spanish: Independent User B1
Skills: 
Ms Office, Internet
Valued good level of French. Communication and customer service skills.
Experiencia appreciated but not mandatory