Receptionist/Front Desk- Manager Assistant

Business Studies and/or Management Science, Languages and Philological Sciences, Social Sciences
Spain
LEON- CASTILLA Y LEON
Period: 
18 Apr, 2022 to 22 Dec, 2022
Deadline: 
26 Jan, 2022

General information

Duration: 
3 months
Commitment: 
Full-time
Description: 

 

- Check-in / check-out

- Bookings

- Telephone / email response

- Customer service

- Concierge

- Keeping cash accounting

- Breakfast organization

- Groups coordination (quoting, payment control, meals organization)

- Reporting

- Revenue Management

- Complaint Management

- Housekeeping Supervision

SOCIAL MEDIA

 

- Social media marketing: optimize and lead any marketing strategies carried out in them: Facebook, Twitter, etc.

- Keep updated the Social Media platforms (taking pictures and adding to the platform)

-  Email marketing --> news letter, development

- Promoting, marketing and communicating

 

PR AND CUSTOMER SERVICES

- Welcoming guests and giving general information about the city.
 - Interaction with users
-Helping reception and bar with their daily tasks (customers service)
-Promoting and informing the guests about daily/weekly activities.
-Helping to develop hostel events.
- Receiving feedback and complaints
- Administration tasks: booking, reservations, emails, calls, etc.
- Helping other departments upon request

equirements:

- Good english level

- Good spanish level

Conditions:

- Full time position

- Accommodation + breakfast provided

 

 

Compensation: 
Financial compensation
Accommodation
Other
Requirements
Languages: 
English: Independent User B2
Level of Studies: 
Bachelor