Sales and Customer Engagement_French speakers Job reference: TPWSAFR1503

Business Studies and/or Management Science, Communication and Information Sciences
United Kingdom
Runcorn
Period: 
1 May, 2021 to 1 Nov, 2021
Deadline: 
16 Apr, 2021

General information

Duration: 
6 months
Commitment: 
Full-time
Description: 

Are you a high energy, positive, customer focused individual with a passion for health, fitness and training? If yes, then we have a great opportunity for you working within this award-winning sports nutrition company. Mentored throughout, you will manage the customer journey with the brand, using your amazing communication skills to engage fully with customers, giving the best advice, maximising sales, and helping the host become a global success story. If you think you can work in this fun, fast paced company then apply today! And if you are at end of your studies this could lead to the offer of a permanent contract. Requirements Are you a registered student? Or Are you eligible to participate in the Erasmus+ programme? Benefits See website for details of all ESPA benefits. For all internships over 6 months, additional benefits will be paid. Details available at interview.

Tasks
Deliver personalised nutrition advice reactively and proactively to our customers through various communication channels
Manage real-time Social Media comments and engagements, helping to build communities and deliver a real time, personalised experience to customers
Handle operational elements of our customer’s experience with the brand including order and delivery queries
Constant management & delivery of key performance targets
Work alongside the Social Media and Influencer Manager to grow the community
Work closely with the wider marketing team to deliver personal and on brand experience to customers
Personal Skills
Working towards a Business/Marketing degree or other related such as Nutrition
Good verbal and written communication skills
Customer service or sales experience a bonus
Confident with online and traditional communication channels
Passion for health, fitness, and training
Host Company
Established in 2012, from humble beginnings, this innovative host has become one of the market leaders in the manufacture and supply of high-quality sports nutrition products. Selling online, they have now reached over 1 million orders to over 50 different countries and reach an incredible 5 million customers through social media. Ambitious to take on the big players in the market they are seeking like-minded dynamic individuals to play a prominent part in their future success.

Language
Fluent in French essential Good spoken and written English levels are required (B2 onwards)

Location
North West England Centrally located between the buzzing cities of Liverpool and Manchester you will never be short of things to do. Both cities are famed for their premier league football clubs and musical history with both the Beatles and Oasis, being just two of the many bands and genres coming from the North West. Liverpool has a strong maritime history and was the registered home of the Titanic. Along with great shopping and nightlife there are also places to escape the city with good transport links to the beautiful Peak and Lake District National Parks

Compensation: 
Financial compensation
Accommodation
Transportation costs
Years of Experience required: 
No

Additional Information

All ESPA’s services are free for students and alumni. The benefits are: Paid Accommodation. Paid Utility Bills (electricity, gas, water and council tax) + Internet Access. Commuter travel to work (accommodation will be found within an acceptable commuting distance from the workplace, if that requires more than a sensible walk then a bus/train ticket will be provided). This will be sourced and managed on your behalf by ESPA. These benefits have an approximate value of 700€-1000€ per month (depending on location). There is no salary over and above the benefits offered, unless specifically stated'. For all internships over 6 months, additional benefits will be paid. Details available at interview.
Requirements
Languages: 
English: Independent User B2
French: Proficient User C2
Level of Studies: 
Bachelor