STAGE IN CUSTOMER SERVICE/ADMINISTRATION

Main functions that the student will perform:

• Management of orders and shipments, in coordination with the logistics warehouse
• Costumer Service by means of chat, telephone and e-mail
• Management of payments, invoices and estimates, in synergy with the accounting department
• Management of assistance requests and problems, through a ticket system
• Site maintenance about the daily management aspects

Characteristics and skills of the ideal candidate:

• Basic knowledge of Microsoft office package (Word, Excel, etc.) and Gmail
• Excellent writing and verbal communication skills
• Ability to work in a team, in an international environment
• French mother-tongue; basic English level; knowledge of Spanish is a plus, not mandatory
• Problem Solving
• Student who carried out his/her studies in communication, economics, sociology, literature, political and business sciences fields

Activity field: Administration/Customer Service

Workplace: Barcelona

Duration: from 3 months to 6

Period of candidacy: from August 2022

Weekly hours: 35h, from Monday to Friday, 10-14.00 / 15.00 -18.00 (flexible timetable, according to the student needs)

Contacts: in order to apply for this position send your CV to the following e-mail addresses: stage[email protected]

Telephone number: +33 532 63 00 26

Participation allowance: the internship is unpaid by the company, but may be part of some international work grants (Erasmus+ Traineeship, Leonardo Da Vinci, EURES, etc.)