Internship in Tourism & Marketing (3-6 months)

Your tasks

•  Answering customer enquiries via telephone and e-mail (creating customised offers, making bookings, preparing travel documents for English and German-speaking customers)
• Liaising and communicating with local service providers (hotels, airlines, etc.Creation and updating of travel content
• Support with (online) marketing activities and taking on your own smaller projects
• Translations

Your profile

• Ongoing training/studies or degree in tourism, hotel industry or marketing 
• You would like to complete a compulsory or voluntary internship abroad lasting 3-6 months (max. 1 year by arrangement)
• Good PC skills (Word, Excel etc.) and confidence in using the Internet
• Good knowledge of English and German
• You enjoy communicating and advising customers
• Knowledge of (online) marketing and/or design is an advantage
• Strong customer orientation, commitment, quick comprehension and creative thinking

What you can expect

• Involvement in real tasks with real clients from the start, responsible and indipendant work under guidance
• A small team based in Nairobi, Kenya
• An internship of 3 months or more with expense allowance and/or accommodation by arrangement
• Insights into the work of a tour operator